Root Bath - Front of House Staff
Root Restaurants are modern, veg-led, sharing plates restaurants sitting both on the banks of Bristol’s harbour on Wapping Wharf, and in the heart of Wells. Opening in 2017, owners Josh Eggleton (The Pony) and Luke Hasell (The Story Farms / Valleyfest) wanted to create forward-thinking restaurants that champion local suppliers and producers, and led with a 'more veg, less meat' ethos.
After the success of Root Bristol, Head Chef Rob Howell and Group Manager Meg Oakley wanted to bring a neighbourhood restaurant to their home town, Wells. You’ll find the restaurant situated in the heart of the city, just a stones throw from the Cathedral.
Job Description
We are looking for someone to join our Front of House team.
The ideal candidates will have previous experience working in a restaurant or bar location - with a good knowledge of hospitality, a casual, fun, yet professional approach to service, and a willingness to learn and develop as part of an experienced team. Whilst experience is preferred, all applicants will be considered.
Our service is all about effortlessly getting the details right, so a keen eye and a proactive attitude is key to this role. We value individuality, common sense, creativity, warmth and a passion for great hospitality.
Operational Support: Assist the team in service; taking orders from customers; running food to tables; clearing tables and resetting; making drinks to order; meet and greet guests; ensure service is consistently delivered to the highest standard; report any complaints to management.
Menu Support: Work with dynamic, ever-changing, seasonal food, focusing on the best of British and European produce; exciting drinks menus with regular staff tastings and training utilising local suppliers; monthly changes focusing on the best local ingredients available to us.
Team Leadership: Understand that we win as a team and not on our own; keep spirits high and help foster to contribute towards a culture of respect, kindness and inclusion; encourage and maintain an environment where all staff members feel valued, respected and motivated to contribute their best.
Customer Experience: Maintain a welcoming environment and ensure that every individual feels valued and receives exceptional service; build meaningful connections with guests; demonstrate excellent listening and communication skills and handle any complaints efficiently and professionally.
Learning and Development: We are committed to providing opportunities for your professional growth and development. We want our team to feel comfortable and confident within their roles, but also continually challenged. Whether through training sessions, supplier visits, events, or just through service, we strive to support you in enhancing your skills and expanding your knowledge.
Pay: £12.50 per hour + tronc
Hours of Work: 25+ hours per week
Pay: £12.50 per hour
Benefits:
Work Location: In person
