Restaurant Duty Manager (40hrs p/w)
Petisco is a busy fast-paced Portuguese inspired restaurant, serving up small plates in the heart of Sale's Stanley Square!
Here at Petisco we pride ourselves on great quality food and impeccable service.
We're on the hunt for a permanent, full-time Duty Manager with a passion for hospitality, providing great service and thriving in a fast paced & busy environment.
As the Duty Manager, you'll have responsibility for the restaurant's business performance, quality standards, and health & safety, as well as staff and customer satisfaction.
Combining strategic planning and day-to-day management activities, the role is both business-like and creative, particularly in terms of marketing and business development.
The Duty Manager’s main roles and responsibilities are:
- Coordinate the operation of the restaurant ensuring that kitchen, bar and waiting staff are working seamlessly as one team
- Recruit, train, manage and motivate staff
- Producing staff rotas
- Respond to customer queries and complaints
- Meet and greet customers,organise table reservations and offer advice about menu and wine choices
- Ensure table management rules are being met and adhered to
- Maintain high standards of quality control, hygiene, and health and safety
- Check stock levels, order supplies, manage staff tips and prepare cash drawers and petty cash
- Comply with licensing laws and other legal requirements
- Take responsibility for the business performance of the restaurant
- Organise marketing activities, such as promotional events and social media presence
- Work closely with the owners to make improvements in the running of the business and developing the restaurant through identifying areas of opportunity to increase sales, profitability and improve customer satisfaction/experience
The Duty Manager’s skill set should include the following:
- Excellent interpersonal skills for diplomatically handling staff and customers
- Cooperation and teamwork
- The ability to lead and motivate a team of staff
- The ability to cope under pressure in a fast-paced environment
- Good business awareness for achieving successful performance
- An awareness of hygiene, and health and safety regulations
- Strong written and oral communication skills for managing business administration and personnel matters
- Strong planning and organisational skills to run a streamlined operation
- The ability to work independently and make decisions confidently
- Problem-solving ability, to resolve issues as they arise
- A flexible and hands-on approach to work.
What's in it for you?
- Competitive pay; £30,000 per year & Tronc (Approx £8,000PA)
- Employee discount on both food and drink
- Training
- Paid holidays
If this job role sounds like something for you, send across your C.V. for us to have a look at.
Good Luck!
Job Types: Permanent, Full-time
Pay: £30,000.00 per year
Benefits:
Experience:
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 2 years (preferred)
- Customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
