Unfortunately, RG Care are unable to offer further sponsorship to any overseas workers including COS switch.
Do you want to try something new?
Be a part of making another person’s life that little bit easier or happier?
Going home after each day knowing that you have made a difference in the lives of vulnerable people?
We are looking for a Team Leader to join our dedicated team of Support Workers. This is an opportunity for someone who brings energy, positivity, and a genuine passion for supporting others, and who is motivated to lead by example in delivering high-quality, person-centred care.
Manager's Note:
Before applying for this role, please consider that this is a fast paced environment in which our residents require positive and proactive 1:1 care and support. They have a high level of emotional needs and require team members that are patient and able to communicate effectively as well as move at a fast pace with them.
The Company
RG Care are a family owned company, with homes in Southend and Hornchurch providing a variety of support services from elderly and mental health to learning disabilities and Autism.
The Home - Paddocks
Our residents are 5 males and 2 females between the ages of 24 - 43 with various diagnosis & needs such as Autism, learning disability, Epilepsy, Non verbal communication, challenging behaviour and anxiety disorders.
We are a purpose-built residential care home with 7 residents currently.
The home is surrounded by fields and land as well as a fantastic Day center over the road. Our residents spend time out in the community, shopping, visiting London or further for day trips as well as engaging in preferred activities in the home and sessions in the day centre such as swimming, soft play and the gym.
The Role
Support staff are required to support the residents of the home to reach their potential and make the most of their time in a positive and productive way, whilst supporting emotional regulation and maintaining safety. This can include a wide range of support depending on each individual’s needs
The Role - Core support worker responsibilities
- Providing personal care (bath, shower, hair washing, oral care, incontinence care, nail care, etc.)
- Food preparation and cooking
- Supporting daily living skills (laundry, vacuuming, changing bedding, cleaning)
- Supporting residents with activities and hobbies within and outside of the home
- Administering medication in line with training and company policy
- Maintaining health and safety within the home
- Maintaining infection control standards
- Providing emotional and behavioural support, including supporting behaviours of concern that may present physically
- Supporting communication using visual aids and assistive technologies
- Attending and supporting residents at medical appointments
- Recording accurate and timely notes relating to daily activities, nutrition and hydration, incidents, accidents, and concerns
- Participating in team handovers at the end of each shift
- Answering the house phone and front door, supporting visitors within the home and ensuring visitor identity is verified
- Maintaining a good working knowledge of residents’ needs and company policies and procedures
- Attending training relevant to roles and responsibilities
Additional Responsibilities – Team Leader
In addition to the above, the Team Leader will take on a leadership and quality-assurance role within the home, supporting both staff development and service standards.
- Acting as a role model in delivering high-quality, person-centred care
- Supporting, mentoring, and coaching support staff through regular coaching sessions and informal supervision
- Undertaking observations of practice to ensure care is delivered in line with training, policies, and best practice
- Completing competency assessments for support staff, including medication, personal care, and key care practices
- Supporting the completion of audits (e.g. medication, care records, health and safety, infection control) and assisting with follow-up actions
- Supporting the induction of new staff and acting as a point of contact during their probationary period
- Providing guidance and support during shifts, including responding to incidents and supporting decision-making
- Ensuring documentation is completed accurately and to a good standard, offering feedback and support where required
- Escalating concerns appropriately to management in line with company procedures
- Supporting effective communication within the team, including contributing to handovers and team discussions
- Maintaining a good working knowledge of all residents’ support plans and ensuring consistency in care delivery
The Shifts
Our shift times are:
Early 07:00 am - 14:30 pm
Late 14:00 pm - 21:30 pm
We do allow long day shifts to be worked, only if the team member is happy to do so, or wishes to pick up overtime. These are 07:00am - 21:30pm. We offer opportunities for advancement and the option to undertake qualifications such as QCF Level 3 in Health and social care and above. Team members are expected to work a mixture of early and late shift as well as every other weekend, and bank holidays as standard. The rota is published 4 weeks in advance to support our team with a healthy work/life balance.
Pay: £13.25 per hour
Benefits:
- Free parking
- On-site parking
- Paid training
Experience:
- adult care: 2 years (required)
- administrative: 1 year (required)
Language:
- Fluent English (required)
Licence/Certification:
- Full UK driver's license (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
