At Workshop by Bikebook, we build simple, powerful operations software designed to streamline workflow for service-based workshops—from bicycle and mobility = shops to specialised equipment servicing. We are looking for an energetic, resilient Sales Development Representative (SDR) to join our team, pick up the phone, and help us expand across multi-vertical service industries.
If you thrive on the hunt, love engaging directly with business owners, and don’t get fazed by a "no," this role is built for you.
Key Responsibilities
- Cold & Warm Calling: High-volume outbound calling to independent workshop owners, service centers, and managers across multiple service industries.
- Lead Qualification: Assess potential clients' operational needs, pitch our platform's core value, and qualify leads for full software demos.
- Pipeline Management: Track call outcomes, follow up on warm leads, and maintain precise records within our CRM.
- Overcome Objections: Confidently navigate pushback, turn hesitant prospects into interested clients, and build immediate rapport over the phone.
What We’re Looking For
- Phone Confidence: You are naturally articulate, clear, and comfortable initiating conversations with busy, hands-on shop owners.
- Resilience & Grit: Outbound outreach comes with rejection—you brush it off, maintain a positive attitude, and move seamlessly onto the next call.
- Proactive Drive: Self-motivated, target-driven, and excited by the challenge of generating new opportunities in untapped service verticals.
- Language Skills: Fluent English is required. German speaking is a strong plus (but not essential) to support our broader European expansion.
Nice to Haves
- Background or experience in outbound B2B telemarketing, SDR, or cold-calling roles.
- Familiarity with service-based businesses, trade industries, or workshop management processes.
What We Offer
- Competitive base pay + clear commission structure per qualified demo/conversion.
- Flexible working environment.
- Deep involvement in a rapidly growing SaaS platform expanding into new markets.
Pay: From £26,000.00 per year
Work Location: Hybrid remote in Hove BN3 7GS
