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Carter Retail Equipment has been pioneering refrigeration solutions for food retailers worldwide since 1945. From our beginnings in Birmingham as a family business, we’ve grown into a global supplier while staying true to our values: innovation, quality, and trust.
With in-house manufacturing, R&D, and testing facilities, we design cutting-edge refrigeration systems to meet the needs of supermarkets everywhere. Today, our Hydrocarbon and CO₂ cabinets lead the industry in performance, efficiency, and sustainability.
We supply some of the world’s largest retailers, delivering tailored solutions for every market and climate. Across the United Kingdom, the United States and Australasia, our products combine reliability with energy efficiency, helping clients achieve their decarbonisation & Net Zero goals.
We're looking for an Office Administrator - Sales & Project Support, to join our dynamic team and be the heartbeat of our daily operations! This role is perfect for someone who thrives in a fast-paced environment, loves organising, and enjoys supporting a busy office.
Providing administrative and coordination support across the sales and project lifecycle, you will help opportunities progress from initial enquiry and site information through to quotation, order processing, project setup and commercial review.
Key responsibilities include:
- Maintain sales programmes and trackers, monitor enquiries, quotations and order deadlines
- Coordinate the receipt, review, issue and storage of site plans, drawings and related information
- Prepare quotation templates
- Create accurate project records and raise quotations linked to correct customer and projects in Sage
- Maintain quotations, drawings, technical documents, order and project information on customer portals
- Reviewing customer orders against approved quotations, resolving discrepancies and raising sales orders in Sage with correct details
- Maintaining project status updates within Sage
- Undertaking project analysis and margin reviews
- Providing updates on open quotations, orders, projects status, actions and margins.
Requirements
- Proven experience in an office setting with strong administrative skills
- Proficiency in computer skills including Microsoft Office Suite (Word, Excel, PowerPoint) and Sage
- Confident working with figures and data (quotation values, costs and basic project margin information)
- Excellent written and verbal communication skills
- Strong organisational skills with keen attention to detail and the ability to prioritise tasks effectively
- Ability to adapt quickly to changing priorities while maintaining a positive attitude
- Experience of working with customer portals, document control, site plans or technical drawings would be beneficial
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
Pay: Up to £28,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
Work Location: In person
