Area Support Security Officer – Wales (Newport & Cardiff)
Job Description
An exciting opportunity has arisen with Bidvest Noonan for an Area Support Security Officer to join our team covering a portfolio of client sites across South Wales, including Newport, Cardiff and surrounding areas.
This role is ideal for a professional, reliable and customer-focused individual who thrives in a varied environment and is committed to delivering exceptional service. As an Area Support Security Officer, you will provide security cover across multiple client locations, supporting site teams and ensuring the highest standards of safety, security and customer service.
The successful candidate will be responsible for maintaining a visible security presence, responding to incidents, carrying out site patrols and adapting to the specific requirements of different client locations throughout the South Wales region.
Responsibilities
- Reinforce our vision of always being our clients’ “Partner of Choice.”
- Provide security support across multiple client sites throughout Newport, Cardiff and the wider South Wales area as required.
- Ensure client premises and surrounding areas remain safe and secure through regular internal and external patrols.
- Control access and permit entry only to authorised personnel, contractors and visitors.
- Monitor and proactively operate CCTV systems to identify suspicious activity and preserve evidential footage where necessary.
- Respond professionally to alarms, incidents, emergencies and security breaches.
- Provide a visible and reassuring security presence while acting as a deterrent to crime and anti-social behaviour.
- Complete accurate incident reports, site logs and handover documentation.
- Advise management of any security occurrences, system failures or potential risks identified on site.
- Deliver exceptional customer service to clients, employees, contractors and members of the public.
- Comply with SIA regulations, company procedures, client instructions and industry best practice.
- Provide First Aid assistance when required.
- Support site teams by providing holiday, sickness and emergency cover across multiple locations.
- Actively contribute towards achieving company objectives, operational targets and client satisfaction.
Criteria
Essential
- Valid SIA Door Supervisor Licence or Security Guarding Licence.
- Full UK Driving Licence.
- Flexibility to travel and work across Newport, Cardiff and surrounding areas of South Wales.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Professional, reliable and adaptable approach to work.
- Strong attention to detail and problem-solving skills.
Desirable
- Valid CCTV Licence or willingness to obtain within 3 months.
- First Aid qualification.
- Previous experience working across multiple sites.
- Good IT skills and experience using security systems and reporting platforms.
Benefits
- Mileage allowance/travel expenses (where applicable).
- Full uniform provided.
- Paid holidays.
- Company pension scheme.
- Ongoing training and development opportunities.
- Career progression opportunities within a growing organisation.
- Employee Benefits Platform, providing access to discounts, cashback offers and savings at major retailers.
- Opportunity to work across a variety of prestigious client sites throughout Newport, Cardiff and South Wales.
Full training will be provided to the successful candidate.
For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.
Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.
Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’
