Overview
As Volunteer Engagement Partner, you will play a pivotal role in shaping the future of volunteering across our charity, ensuring that volunteering remains a vibrant, inclusive and rewarding experience for everyone involved. You will lead the development and delivery of an ambitious volunteer strategy, growing both the scale and impact of volunteering while creating opportunities for people to make a meaningful difference within their communities. This is an exciting opportunity to champion the volunteer voice, build strong relationships across the organisation and wider community, and develop innovative approaches to attracting, engaging, supporting and recognising volunteers. Working in partnership with colleagues from all areas of the hospice, you will help ensure our volunteers are equipped, empowered and valued as an integral part of our workforce and culture.
As Volunteer Engagement Partner, you will play a pivotal role in shaping the future of volunteering across our charity, ensuring that volunteering remains a vibrant, inclusive and rewarding experience for everyone involved. You will lead the development and delivery of an ambitious volunteer strategy, growing both the scale and impact of volunteering while creating opportunities for people to make a meaningful difference within their communities. This is an exciting opportunity to champion the volunteer voice, build strong relationships across the organisation and wider community, and develop innovative approaches to attracting, engaging, supporting and recognising volunteers. Working in partnership with colleagues from all areas of the hospice, you will help ensure our volunteers are equipped, empowered and valued as an integral part of our workforce and culture.
Develop and deliver effective volunteer communication and engagement initiatives, ensuring volunteers feel informed, connected and valued. Champion the volunteer voice, creating opportunities for volunteers to influence and contribute to organisational development and decision making. Lead initiatives that celebrate and recognise the invaluable contribution volunteers make to Cornwall Hospice. Maintain effective governance of volunteering activity, ensuring policies, procedures and practices are compliant, current and aligned with best practice. Monitor, analyse and report on volunteering activity, outcomes and impact, using data and insight to drive continuous improvement and demonstrate the value of volunteering. Keep professional knowledge and practice up to date, remaining informed of emerging trends, legislation and best practice within volunteer management and engagement.
Essential: Demonstrable experience of recruiting, managing, motivating and supporting volunteers within a charitable, community or customer-focused environment. Experience of developing and maintaining successful relationships with a wide range of stakeholders; including volunteers, community groups, corporate partners and colleagues. Experience of leading projects or initiatives and successfully delivering outcomes. Strong communication and interpersonal skills, with the ability to engage, influence and inspire people from diverse backgrounds. Ability to work independently while managing multiple priorities in a fast paced environment. Experience of analysing and interpreting data to evaluate impact and support decision-making. Good understanding of volunteer management principles, including volunteer recruitment, retention, engagement and recognition. Strong organisational and administrative skills, with attention to detail and a commitment to high standards. Competent IT skills, including Microsoft Office applications and CRM or volunteer management systems. Full UK driving licence and access to a vehicle, with the ability to travel extensively across Cornwall.
Desirable: A recognised qualification in Volunteer Management, Leadership and Management, Community Development, Human Resources, Fundraising, or related discipline. Membership of, or engagement with, professional volunteer management networks. Experience of developing volunteer strategies and implementing organisation-wide volunteering programmes. Experience of managing teams. Experience of working within the charity, healthcare or hospice sector. Knowledge of current legislation and best practice relating to volunteering, safeguarding and data protection. Experience of delivering presentations, training or workshops to volunteers and stakeholders.
Desirable Personal Traits Passionate about the value and impact of volunteering and committed to creating exceptional volunteer experiences. A natural relationship-builder who enjoys connecting with people from all backgrounds and communities. Enthusiastic, approachable and highly engaging, with the ability to inspire and motivate others. Self motivated and proactive, with the drive to identify opportunities and turn ideas into action. Innovative and creative in developing volunteering opportunities and solving challenges. Resilient and adaptable, thriving in a dynamic and evolving environment. Confident working independently whilst maintaining strong collaborative relationships across teams. Empathetic and emotionally intelligent, with the ability to support and influence a diverse range of individuals. Flexible and committed, willing to work across a varied schedule including evenings and weekends when required. Highly organised with excellent time management skills and the ability to balance multiple priorities. A positive ambassador for Cornwall Hospice, demonstrating professionalism, integrity and enthusiasm at all times. Committed to equality, diversity and inclusion, ensuring volunteering opportunities are welcoming and accessible to all. Values-driven, with a genuine commitment to the mission, vision and values of Cornwall Hospice. Comfortable working in a highly mobile role, embracing opportunities to engage with volunteers and communities across Cornwall.
You can find a very rewarding career with Cornwall Hospice. As well as being part of a team making a real difference to our Cornish community, we offer a generous employment package.
Salary £38,295. The successful candidate will join on a permanent contract, subject to a three month probation period. Pension A stakeholder pension scheme with matched contributions up to 4%. Hours of Work 37.5 hours a week, worked flexibly, as required. Flexible Annual Leave Generous annual leave of 36 days per year, including bank holidays. Ability to buy or sell one week of leave each year. Life Assurance Death in service life assurance of three times annual salary. Sick Pay Enhanced sick pay, increasing with length of service. Medical and Wellbeing Non-contributory medical cash plan providing payments towards everyday healthcare treatments. Employee Assistance Programme offering virtual and face to face counselling. 24/7 access to remote GP services. Access to Blue Light Discount Card. Free membership of Perkbox providing discounted shopping and wellbeing resources. Free complementary therapies. Training and Development We offer a wide range of high quality training, learning and development opportunities to challenge and stimulate your professional development. Compassionate Leadership We provide a supportive working environment by focusing on relationships through careful listening to, understanding, empathising with and supporting our people. Relocation If appropriate, support with relocation to Cornwall may be available.
Interview Date: 4th September 2026
Pay: £38,295.00 per year
Work Location: In person
