Supply and Logistics Coordinator
Salary - £26,000 (Full time equivalent)
Working Hours - Monday - Thursday 9:00am - 5:15pm Friday - 9:00am - 4:00pm
Hybrid Working - Office based 3 days a week
We have an exciting opportunity for someone looking to start or develop their career in Supply Chain, Logistics and Freight Forwarding. Supporting our Supply Planner across the Middle East and Africa (MEA) region, you'll gain valuable exposure to order fulfilment, logistics coordination and supply chain operations.
This is a key administration role, ideal for someone with excellent attention to detail, strong organisational skills and a desire to learn and grow within a role long term. You'll play an important part in supporting business operations and will see the direct impact of your work on customers and supply chain performance.
Key Responsibilities
MEA Order Processing & Fulfilment
- Process customer orders across the Middle East and Africa (MEA) region using the ERP system.
- Liaise with customers to manage expectations and ensure smooth order fulfilment.
- Coordinate with suppliers to monitor lead times and delivery schedules.
- Manage shipping documentation and logistics requirements to support timely deliveries.
- Work closely with freight forwarders to ensure orders are delivered on time.
- Provide regular updates to Supply Planning and Commercial teams on order status, risks, and operational issues.
- Produce reports and maintain visibility of order fulfilment activities and performance.
Demand Planning Support
- Maintain and update SKU allocation data within business systems.
- Manage and maintain customer intake plans.
- Support the preparation of reports and key performance indicators (KPIs).
- Assist with direct dispatch customer stock management.
- Provide general administrative support to the demand planning function.
Supply & Demand Administration
- Support Supply and Demand Planners with administration, reporting, and KPI delivery.
- Assist with data management and process improvements to ensure accurate planning information.
- Assist with spare parts order processing and administration as required.
- Provide operational support to ensure efficient handling of customer spares requests.
What we need from you
- Experience in order processing, customer service, supply chain, or logistics,.
- Strong administrative and organisational skills.
- Experience using ERP systems
- Experience in Microsoft Office, specifically Excel
- Excellent communication skills with the ability to manage multiple stakeholders.
- Strong attention to detail and ability to work in a fast-paced environment.
- Proactive approach to problem-solving and continuous improvement.
If you take pride in delivering high-quality work, enjoy coordinating multiple activities, and want to build a successful career within Supply Chain and Logistics, we'd love to hear from you.
Equal Opportunities
At Vax we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow.
If you require any reasonable adjustments during the recruitment process, please let us know and we will do what we can to support you.
Who We Are
Vax is a leading floor care brand in the UK. With a rich heritage and growing global position, it is a market leader in floor care innovation. It supplies floorcare solutions both direct to consumer and via major retail partners in the UK and to distributors within the Middle East and Eastern Europe.
Vax has forged its reputation as a brand that focuses on the needs of its customers, with premium products that include cordless One Pwr technology and the lightest and the most powerful multi-cyclonic vacuum cleaners in the world. Vax is currently growing in cordless technology with support in battery technology from its parent company TTi.
The UK business has recently undergone significant transformation and simplification and has a stable basis on which it can develop and grow.
Job Types: Full-time, Permanent
Pay: £26,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Work from home
Work Location: Hybrid remote in Droitwich WR9 8FA
