ROLE: Knowledge & Information Lead
LOCATION: Corsham
CONTRACT: Full Time
At Mitie, our people are our greatest strength, and our purpose is to create places where people can thrive and perform at their best every day. We're looking for a Knowledge & Information Lead (Data Analyst) to support the management, analysis, and governance of business data across multiple systems, enabling informed decision‑making and performance improvement.
- Develop and deliver data strategies covering access, integration, cleansing, governance, and analytics readiness.
- Produce performance reports, dashboards, and insight packs to support compliance assurance, audits, and contractual performance.
- Analyse trends, risks, and performance data to identify improvement opportunities and mitigate risks.
- Build and maintain Power BI dashboards, ensuring consistency of KPIs and reporting standards.
- Use SQL and advanced Excel to interrogate, validate, and transform data for reporting purposes.
- Identify and resolve data quality issues, improving data integrity across systems.
- Collaborate with governance, assurance, and operational teams to support data‑driven decision‑making.
- Design, maintain, and improve SharePoint sites, libraries, and lists for structured data capture and reporting.
- Implement data governance controls including metadata, permissions, versioning, and retention policies.
- Support automation and integration across SharePoint, Power BI, and Microsoft 365 tools.
- Ensure SharePoint acts as a single source of truth for compliance and performance data.
- Maintain and manage data sets in line with governance standards and audit requirements.
- Support internal audits, assurance reviews, and compliance reporting.
- Contribute to data standards, reporting frameworks, and governance processes.
- Provide accurate, reliable data for contractual and performance assessments.
- Administer and analyse data from CAFM systems (e.g. Maximo), including asset registers and PFI contract data.
- Develop understanding of contractual KPIs and performance frameworks.
- Support senior reporting, including Comprehensive Performance Reports.
- Provide analytical and operational support to the wider Compliance Team as required.
Applicants must meet the below defined requirements for the role.
- Strong analytical capability with excellent attention to detail.
- Proven experience using Power BI, advanced Excel, and SQL.
- Experience managing and analysing data across multiple systems.
- Strong understanding of data governance, data quality, and KPI‑based reporting.
- Practical experience using SharePoint for structured data management.
- Ability to present insights clearly to both technical and non‑technical stakeholders.
- Highly organised, self‑motivated, and able to work independently.
- HND or equivalent qualification in Data Analytics, Business, Accounting, or related field (desirable).
- Experience within audit, compliance, or assurance environments.
- Understanding of contract management and performance frameworks.
- Experience supporting Microsoft 365 integrations and reporting automation.
- Full UK driving licence.
- Opportunity to work in a data‑driven compliance and governance function within a leading FM provider.
- Access to Mitie's Choices platform, including lifestyle benefits, wellbeing support, and retail discounts.
- Virtual GP access for you and your household.
- Financial wellbeing support through Salary Finance.
- Life cover, enhanced pension contributions, save‑as‑you‑earn scheme, and the Mitie Matching Share Plan.
- Recognition through the Mitie Stars programme with monthly and annual rewards.
- Ongoing training, development, and career progression opportunities.
There's a place for you at Mitie — join us today!
