Alton Valley is looking for an experienced Emergency Communications Engineer to support the implementation, commissioning and ongoing technical support of a new Zenitel critical communications system.
This is a specialist technical role combining system commissioning, audio and acoustic analysis, fault diagnosis and customer support. You will help ensure that the solution delivers clear, reliable and intelligible communications across a complex operational environment.
The successful candidate will ideally have direct experience working with Zenitel systems. Experience testing speech intelligibility and acoustic performance using equipment such as the NTi Audio XL2 would be highly advantageous.
Key Responsibilities
- Support the implementation of Zenitel hardware, software and networked communication devices.
- Configure intercoms, IP speakers, amplifiers, call stations and associated system components.
- Complete audio and acoustic testing to ensure appropriate sound coverage and speech intelligibility.
- Conduct STIPA and STI measurements using an NTi Audio XL2, XL3 or equivalent acoustic analysis equipment.
- Analyse sound levels, background noise, reverberation and speech clarity across different environments.
- Identify, investigate and resolve system, audio, network and configuration faults.
- Provide technical support throughout implementation, commissioning and operational handover.
- Work alongside project, engineering, network and customer teams to ensure successful system integration.
- Produce commissioning records, acoustic test reports and supporting technical documentation.
- Assist with system demonstrations, acceptance testing and customer training.
- Ensure all work is completed in accordance with relevant technical, safety and security requirements.
- Provide ongoing technical support following the initial system implementation.
Essential Experience
- Experience commissioning, configuring or supporting Zenitel communication systems.
- Strong knowledge of emergency, critical or operational communications.
- Experience working with IP-based intercom, public-address or voice-alarm technology.
- An understanding of audio-system configuration and fault diagnosis.
- Experience taking a technical system from installation through commissioning and handover.
- Strong problem-solving skills and the ability to diagnose complex technical issues.
- Experience producing commissioning documentation and technical test reports.
- Confidence working directly with customers, technical stakeholders and project teams.
Desirable Experience
- Hands-on experience with Zenitel Exigo, ICX-AlphaCom, AlphaCom, Connect Pro or Turbine products.
- Experience using Zenitel commissioning and configuration tools.
- Knowledge of PA/GA, PAVA, voice-alarm or public-address systems.
- Experience conducting audio and acoustic analysis.
- Practical experience using the NTi Audio XL2 or XL3 Audio and Acoustic Analyzer.
- Knowledge of STIPA testing, Speech Transmission Index measurements and speech-intelligibility standards.
- Experience measuring sound pressure levels, frequency response, reverberation and ambient noise.
- Understanding of IP networking, SIP, multicast audio and networked communication systems.
- Experience working within secure, defence, government, industrial or critical-infrastructure environments.
- Current security clearance or the ability to obtain the required level of clearance.
Skills and Attributes
- Technically capable and comfortable working independently.
- Methodical approach to commissioning, testing and fault resolution.
- Excellent attention to detail.
- Clear and professional communication skills.
- Strong commitment to quality and system reliability.
- Able to explain technical issues to both technical and non-technical stakeholders.
- Comfortable working in live and operational environments.
- Willing to travel to customer sites when required.
Suitable Backgrounds
Candidates may currently be working as a:
- Emergency Communications Engineer
- Critical Communications Engineer
- Zenitel Commissioning Engineer
- PAVA Commissioning Engineer
- PA/GA Engineer
- Voice Alarm Systems Engineer
- Public Address Engineer
- Intercom Systems Engineer
- Audio Systems Commissioning Engineer
- AV Commissioning Engineer
- Field Service Engineer
- Communications Systems Integration Engineer
Pay: Up to £65,000.00 per year
Benefits:
- Company pension
- Financial planning services
- Free parking
- On-site parking
- Private medical insurance
Work Location: In person
