Floor Manager (Food and Beverage )| The Royal Bell
Location: The Royal Bell, 175 High St, Bromley BR1 1NN
Job Type: Permanent | Full-Time
Dynamic Floor Manager required for innovative Private Members Club and Hospitality Concept.
The Belle Collective are interested in speaking with an experienced and dynamic Floor Manager to join the team at Bromley’s oldest Hospitality destination ‘’The Royal Bell.’’
Originally built in 1666 and redesigned in 1898, The Royal Bell is a Grade 2 listed building re imagined as a five-storey, design lead leisure destination offering elevated service and culinary excellence across multiple pieces including;
private members club
bar and grill
pizza joint and café run in partnership with chef Aldo Zilli
Royal Hall grand ballroom
expansive garden and members terrace,
event spaces and 14 hotel rooms.
Defined by connection it’s a place for our members to work, unwind, celebrate, and belong. Where productivity meets party, ideas meet action, and connections aren’t incidental, they’re inevitable.
The Floor Manager will play a hands-on role in the daily operation of The Royal Bell’s food and beverage spaces.
Responsible for running smooth shifts, delivering excellent guest service, and supporting the team to maintain high standards, the Floor Manager is a key part of our management team on the floor.
You’ll be present and proactive and lead by example setting the tone on shift, ensuring service runs efficiently, and helping team members deliver a consistent and positive experience across all areas.
Key responsibilities:
Support in planning and delivering service that meets commercial, operational, and guest expectations
Encourage upselling and guest engagement to support spend per head targets
Support with stock management, clock-in checks, and efficient use of labour during service
Collaborate with the senior team to deliver consistent performance and high guest satisfaction
What you’ll bring:
Creativity, passion, experience and leadership
Proven experience leading teams within a Hospitality operation
Confidence to take control, define and implement standards and train and develop team members.
Ability to deliver outstanding team service and guest experience during high-volume, high-pressure service periods
Strong operational understanding and intuitive and polished people skills
A critical-thinking approach, always asking “how can we do this better?”
What we offer:
Generous industry salary
Soft benefits
Structured personal development within a growing and innovative brand
Annual team socials, a wellbeing-first culture, and inclusive environment
Empathic HR support
Full Job Description available on request
All applicants must have the right to work in the UK