Crewe | £27,584-£28,784 per annum | Monday to Friday, 9am-5pm | Work from Home Fridays | Permanent
Acorn by Synergie is recruiting for an experienced Customer Service Advisor to join a rapidly growing business in Crewe.
This is an excellent opportunity for someone who enjoys helping customers, solving problems and delivering a high standard of service. You'll join a supportive and collaborative team where career development, training and work-life balance are genuinely valued.
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£27,584-£28,784 per annum.
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Monday to Friday, 9am-5pm.
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Work from home every Friday.
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No weekend working.
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Ongoing training and career development opportunities.
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Internal progression opportunities.
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Wellness and employee well-being programmes.
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Prize incentives and team-building activities.
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Paid social events.
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Friendly, supportive and inclusive working environment.
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Handle customer enquiries via telephone, email and live chat.
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Provide accurate information about products and services.
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Resolve customer queries and issues efficiently, escalating where necessary.
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Maintain accurate records of customer interactions.
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Build positive relationships with customers and provide a consistently high standard of service.
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Work collaboratively with colleagues to achieve customer service and performance targets.
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Use internal IT systems to manage customer information and enquiries.
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Previous customer service experience is preferred but not essential.
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Strong written and verbal communication skills.
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Excellent problem-solving skills and a positive approach to challenging situations.
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Confident using IT systems and able to learn new software quickly.
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Customer-focused attitude with a genuine desire to help others.
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Ability to work effectively as part of a team.
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Positive, proactive and professional approach.
If you're an experienced Customer Service Advisor, Customer Service Representative or Customer Support Advisor looking for your next opportunity in Crewe, apply today with your up-to-date CV or contact Acorn by Synergie for more information.
Acorn by Synergie acts as an employment agency for permanent recruitment.
