Our Third Party Administration (TPA) department is a dynamic administration team with a varied portfolio of clients. They play a key part in providing our clients and members with a market-leading service on Defined Benefits (DB), Defined Contribution (DC) and CARE pension arrangements.
We currently have an exciting opportunity to join this department as an Administration Consulting Analyst, within our Data Journey team in our Birmingham, Edinburgh or Glasgow Office.
What will your role look like?
You will support the delivery and successful implementation of pensions administration projects for both new and existing clients across our national Third-Party Administration function. Working closely with internal teams and stakeholders, you will help to understand project requirements, analyse operational needs, and contribute to defining the scope, objectives and approach for each project to support successful delivery.
Though this is a varied role, your key tasks will include:
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Deliver pensions administration services and project work across a portfolio of TPA client projects.
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Act as a point of reference for complex or non-standard project cases.
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Support business development activities, including opportunities to secure new projects and bespoke client administration work where appropriate.
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Complete allocated tasks in line with agreed project plans and timescales.
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Contribute to the continuous improvement of processes and service delivery.
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Monitor time spent on assignments to support effective project management and profitability.
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Adhere to and contribute to the firm's professional standards and quality frameworks, including peer review processes, model quality standards and best practice guidance.
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Draft and review project reports, and present findings and recommendations to colleagues and clients as required.
To enjoy and succeed in this role, you will have:
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Experience working in UK pensions operations and administration.
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Detailed and up-to-date knowledge of legislation relating to both Defined Benefit (DB) and Defined Contribution (DC) pension arrangements.
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Experience of data cleansing and rectification projects, including completing complex calculations.
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Strong IT skills, including Microsoft Word, PowerPoint and experience using pensions administration systems.
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Strong analytical skills, with a high level of attention to detail and accuracy.
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Experience managing projects to agreed deadlines, quality standards, scope and budget.
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Excellent communication skills, with the ability to build effective working relationships and collaborate with clients, colleagues and stakeholders across different functions and levels of an organisation.
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Ability to present and communicate complex findings clearly and provide recommendations to scheme trustees and non-technical audiences.
Ideally, candidates will hold a professional qualification such as Associate Membership of the Pensions Management Institute (or be working towards this). However, applications are also welcomed from individuals with relevant industry experience and a strong understanding of the UK pensions market.
We would also encourage applications from candidates who perhaps do not possess all the attributes and experience listed above but are competent with the majority and would be able to quickly develop the additional skills and experience required in post with our full support. We would also love to hear about other knowledge and experience you may have that is not listed but could be of interest.
Please note that as part of the recruitment process for this opportunity, candidates will be expected to complete a pensions knowledge test.
In addition to a competitive salary and access to our profit share scheme, we offer:
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A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
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A collaborative and encouraging work environment where your thinking and ideas are encouraged.
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On site mental health and wellbeing assistance.
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A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
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Regular social activities, in addition to three days paid volunteering leave each year and a day’s leave to celebrate your birthday.
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Hybrid working so you can enjoy the positive wellbeing of working from home as well as the benefits of meeting colleagues in our sociable, modern office environments – with the expectation of two ‘in-office’ days per week.
- A flexible working window, allowing colleagues the freedom to work flexibly between the hours of 7am and 7pm.
Please note, we recruit on a rolling basis so early applications are recommended to avoid disappointment.
We are committed to being open and transparent in our recruitment and reward processes. Please note that this vacancy does not currently meet the minimum salary threshold requirements for Skilled Worker sponsorship within the UK.
To avoid any disappointment, if you require sponsorship we would encourage you to check whether you may be eligible for a discounted salary threshold, or to explore alternative routes to secure your right to work in the UK before submitting your application. If you meet the criteria outlined in the job description we’ll be happy to discuss your individual circumstances further with you.
We work alongside employers, trustees and financial services institutions, offering independent pensions, investments, benefits and risk consulting services, as well as data and technology solutions.
That's the who and the what. More important is the 'why'. The work we do may not always seem the sexiest. But it's difficult, it's complex, and it's important. We help our clients, their employees, members and customers make decisions that have real and direct consequences on their financial futures.
For 100 years we've taken this responsibility seriously. Together, as a team and with our clients and partners, we're here to build better futures.
