Role Purpose
The Accounts Administrator is responsible for maintaining accurate, complete and compliant account master data within 3E, including supplier and client account records where required. The role supports the smooth operation of the Accounts Department by ensuring records are created, amended, reviewed and controlled in line with internal policies, approval workflows and audit requirements. The role may also support periodic client account reviews, helping to ensure account information remains accurate, current and appropriately evidenced.
Key Responsibilities
- Create, maintain and update account master records in 3E, ensuring supplier and client account details are accurate and supported by appropriate documentation.
- Process new account set-up requests, amendments and deactivations in accordance with internal controls and agreed service levels.
- Verify key account information, including entity details, addresses, bank account information, VAT or tax references, payment terms and contact details.
- Review requests for completeness, accuracy and appropriate approval before making changes in 3E.
- Maintain strong controls over sensitive account data, particularly bank details, to reduce the risk of fraud, duplicate payments and processing errors.
- Work closely with Accounts Payable, Cashiers, Finance Systems and business users to resolve account data queries and discrepancies.
- Carry out regular data quality checks, cleansing activity and duplicate account reviews to improve the integrity of master data.
- Support payment and account processing by ensuring records are correctly configured for payment method, currency, tax treatment and remittance or account information.
- Complete or support client account reviews, checking account details, supporting documentation, activity and required approvals in line with internal procedures.
- Maintain clear records of account set-up, amendment and review activity to support audit, compliance and reporting requirements.
- Contribute to process improvements, documentation and training materials relating to account master data and review procedures in 3E.
Controls, Compliance and Data Governance
- Ensure all account master data changes are completed in line with segregation of duties, approval controls and Accounts Department policies.
- Escalate incomplete, unusual or high-risk account requests promptly to the appropriate manager.
- Support internal and external audit requests by providing accurate evidence of account creation, amendment, review and approval history.
- Handle supplier and client account information confidentially and in accordance with data protection and information security requirements.
Skills and Experience
- Previous experience in accounts administration, accounts payable, client account administration, supplier management or master data administration.
- Experience using 3E, Elite 3E or a similar legal finance, ERP or practice management system is desirable.
- Strong attention to detail and a high level of accuracy when handling account, supplier, client and payment information.
- Good understanding of accounts processes, master records, payment terms, client account controls and financial procedures.
- Confident communicator with the ability to liaise professionally with internal stakeholders and, where required, external suppliers or clients.
- Organised and able to manage multiple requests while meeting deadlines and service level expectations.
- Competent user of Microsoft Excel and comfortable working with data, reports and reconciliations.
- Discreet and trustworthy when handling sensitive financial, supplier and client account information.
Personal Attributes
- Methodical, diligent and quality-focused.
- Proactive in identifying data issues and suggesting improvements.
- Comfortable following structured processes and applying controls consistently.
- Collaborative, service-focused and responsive to stakeholder needs.
- Able to work independently while knowing when to escalate issues.
Key Success Measures
- Account master records in 3E are accurate, complete and up to date.
- Supplier, client account set-up and amendment requests are processed within agreed timelines.
- Client account reviews are completed accurately, evidenced appropriately and escalated where required.
- Data quality issues, duplicate records and control exceptions are identified and resolved promptly.
- Audit evidence is well maintained and readily available when required.
- Internal stakeholders receive a reliable, professional and responsive service.
About Leigh Day
We are a top 100 law firm committed to claimant-only cases, ensuring that individuals have the same access to justice as the UK Government and large corporations. We're not afraid to take on difficult and challenging cases involving medical negligence, serious personal injuries, discrimination in the workplace, defective products and human rights abuses in this country and overseas.
Benefits
Our comprehensive benefits package includes:
Hybrid working (typically 2-3 days from home for a full time worker)
29 days annual leave (excluding public holidays)
Enhanced pension contributions
Life assurance 4 x salary
Healthcare cash plan
Cycle to Work scheme
Discounted gym membership
Enhanced maternity & paternity pay
Electric car scheme
Commitment to equality, diversity, and inclusion
Leigh Day is committed to the principles of equality, diversity, and inclusion. We value the diversity of our colleagues, our clients and the third parties with whom we work. We seek to create an environment where everyone feels included and valued for their unique characteristics, skills and abilities and supported in their needs and responsibilities.
We welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. Please let us know if you would like to discuss any reasonable adjustments at any stage of the application or recruitment process. There is an option to detail this on your application form, however, please just get in touch should you wish to discuss this prior to formally submitting an application. Please note all conversations or disclosures are treated in the strictest confidence.
