Overview
Join our dynamic team as a Part-time Duty Manager, where you’ll be at the forefront of delivering exceptional guest experiences and ensuring smooth daily operations. This energetic role offers a fantastic opportunity to develop leadership skills, manage a vibrant environment, and contribute to creating memorable moments for visitors. As a Duty Manager, you’ll oversee the team, uphold high standards of service, and handle operational challenges with confidence and enthusiasm.
Duties
- Lead daily operations by supervising the team and coordinating guest services to ensure seamless experiences
- Act as the primary point of contact for guests, addressing inquiries, resolving issues promptly, and enhancing overall satisfaction
- Manage shifts, delegate tasks efficiently, and motivate team members to deliver outstanding service
- Oversee safety protocols and ensure compliance with health and safety regulations at all times
- Handle emergency situations or unforeseen incidents swiftly, maintaining calm and control while communicating effectively with relevant teams
- Conduct regular inspections of the premises to uphold cleanliness, safety standards, and operational readiness
- Support training initiatives by mentoring new team members and promoting a positive work environment
Requirements
- Proven management experience in hospitality or customer service environments with a focus on guest satisfaction
- Strong leadership skills with the ability to motivate and guide a diverse team effectively
- Excellent communication skills to interact confidently with guests, staff, and management
- Knowledge of hospitality operations, including safety procedures and service standards
- Flexibility to work part-time hours across various shifts, including evenings and weekends
- Ability to remain energetic, proactive, and solution-oriented in a fast-paced setting
Join us in creating vibrant experiences that leave lasting impressions! We’re dedicated to fostering an inclusive environment where your enthusiasm for management and guest services can truly shine. This paid role offers valuable growth opportunities while ensuring you’re part of a lively team committed to excellence.
Pay: From £14.50 per hour
Benefits:
- Discounted or free food
- Free parking
Work Location: In person
