Job Title: ASB Officer
Type: Temporary (3-6 months)
Location: Hybrid covering Devon, Somerset and Bristol
Salary: £20.75 paye + holiday pay
Hours: 37 hours a week
BRC are working closely with a large housing association in the South West to recruit a dedicated Anti-Social Behaviour & Enforcement Officer to join our clients Neighbourhoods team. In this role, you'll play a critical part in ensuring safe, welcoming, and harmonious neighbourhoods where our customers are proud to live.
Duties:
- Manage anti-social behaviour (ASB) and hate crime cases, to sustain safe and peaceful communities.
- Be solution focused, confident and able to foster positive neighbour relationships.
- Build strong partnerships with police, local authorities, and community groups to drive effective resolutions.
- Compile evidence, prepare legal documentation, and confidently present court proceedings.
- Offer advice, guidance, and support to colleagues and customers, ensuring consistency and professionalism in all enforcement actions
Requirements:
- Experience in social housing or related profession, preferably with a focus on anti-social behaviour.
- Experience of dealing with challenging behaviour and resolving conflict with partner agencies.
- Experience of court procedure and litigation.
- Demonstrable experience of improving customer satisfaction.
- Knowledge of how to enhance performance or working practices to deliver improved value for money.
- Knowledge of social housing policy, good practice, current trends and application.
- Knowledge of Landlord and Tenant Legislation and case law and best practice.
- Knowledge of anti-social behaviour, harassment, domestic abuse and hate incident legislation and case law best practice.
- Knowledge of legal casework best practice and of knowledge of quality management.
- Takes a flexible and adaptable approach to hours of work in order to meet customer and operational needs.
- Hold a full UK driving licence and have access to a suitable vehicle
For more information, please call Meg Smith on 02920 231000 or 01179 239100.
To apply, please submit your CV outlining your relevant experience and qualifications.
We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details. 