Data Collection Administrator
Bristol | Hybrid Working | Fixed Term Contract (8 Weeks) | Early September Start
Ecosurety exists to rid the world of unnecessary packaging.
We believe in a future where every brand has the data and market insights to make smart, sustainable packaging decisions.
To make that vision a reality, we enable the world's leading brands to make smart and sustainable packaging decisions through our intelligence platform and deep regulatory expertise.
We're proud to work with some of the world's leading brands, helping them navigate an increasingly complex packaging landscape and supporting the transition to more sustainable packaging choices.
As we continue to grow, we're looking for people who are passionate about delivering exceptional service, building strong relationships and making a tangible environmental impact through their work.
The Opportunity
We're looking for a Data Collection Administrator to join our Operations team and support the successful delivery of the Collect project.
You'll play a key role in supporting our supplier data collection process, acting as a trusted point of contact and helping ensure they receive a positive experience when engaging with Ecosurety.
This role combines customer support, relationship management and data administration. You'll respond to supplier queries, support onboarding activities, review submitted data and help suppliers progress towards approved status.
If you enjoy helping people, solving problems and working with detailed information, this is a fantastic opportunity to gain experience within a growing, purpose-driven business.
Why Join Now?
As demand for our services continues to grow, we're investing in the people and processes that help us deliver exceptional outcomes for our members.
Joining Ecosurety now means becoming part of a collaborative team where you'll make a real contribution from day one. You'll gain exposure to sustainability, operational delivery and data-led decision making, while helping organisations make smarter and more sustainable packaging choices.
What You'll Be Doing
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Managingsuppliers’queries through email,phoneand other communication channels.
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Acting as a first point of contact forsuppliersparticipatingin the Collect project.
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Supportingsuppliersonboarding and engagement activities.
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Building positive relationships and helpingsuppliersnavigate the data submission process.
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Conducting initial reviews ofsubmitteddata using validation tools.
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Identifyingdata issues and working withsuppliersto resolve them.
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Maintainingaccuraterecords and updating information within internal systems.
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Monitoringsuppliersprogress and supporting them towards approved status.
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Working collaboratively with colleagues to achieve projectobjectivesand service targets.
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Supporting initiatives to increase approved SKU volumes andsuppliers’participation.
You'll Probably Be Successful If You...
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Are an excellent written communicator.
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Enjoy building relationships and providing outstanding customer service.
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Have strong organisation and prioritisation skills.
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Possess excellent attention to detail.
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Feel comfortable reviewing information andidentifyinginaccuracies.
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Are proactive andsolutions-focused.
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Can manage multiple priorities effectively.
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Enjoy working collaboratively as part of a team.
We'd Love To See Evidence Of How You've...
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Delivered excellent customer,memberor client service.
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Managed multiple enquiries whilemaintainingquality and attention to detail.
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Built positive relationships with customers,membersor stakeholders.
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Worked with data, records or information requiring a high degree of accuracy.
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Used CRM,helpdeskor customer management systems.
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Contributed towards service, operational or projectobjectives.
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Taken ownership of problems and followed them through to resolution.
Desirable Experience
Whilst not essential, we'd be particularly interested in hearing from candidates with experience in:
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Customer Service
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Client Services
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Member Support
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Operations Administration
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Data Administration
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CRM or helpdesk platforms such as Zendesk
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Microsoft Excel and Microsoft Office
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Data validation or quality assurance activities
We're open to candidates from a variety of backgrounds and are more interested in attitude, communication skills and attention to detail than experience within a particular industry.
Why You'll Succeed Here
At Ecosurety, you'll join a supportive and collaborative team where people genuinely care about the impact of their work.
We encourage our people to take ownership, contribute ideas and continuously develop their skills. You'll have the opportunity to learn from experienced colleagues, gain exposure to a broad range of operational activities and contribute towards delivering meaningful environmental change.
Most importantly, you'll be helping to rid the world of unnecessary packaging.
