Job Overview
We are seeking an energetic and detail-oriented Supervisor/Duty Manager to lead our hospitality team with enthusiasm and professionalism. In this pivotal role, you will oversee daily operations, ensure exceptional guest experiences, and maintain high standards of food safety and service excellence. Your leadership will inspire a motivated team, foster a welcoming environment, and uphold the integrity of our hospitality offerings. This is an exciting opportunity for someone passionate about food, service, and team management to make a positive impact in a dynamic setting.
Responsibilities
- Supervise daily hospitality operations, ensuring smooth service flow and high-quality guest interactions
- Lead and motivate team members across food preparation and serving to deliver outstanding customer experiences
- Oversee food safety protocols, ensuring compliance with health regulations and proper handling of food production processes
- Manage staff schedules, assign duties, and monitor performance to foster a cohesive and efficient team environment
- Handle guest inquiries, resolve complaints promptly, and ensure overall satisfaction during their visit
- Maintain cleanliness, organisation, and safety standards throughout the venue
Skills
- Proven supervising experience in a hospitality setting with strong team management skills
- Extensive knowledge of food safety regulations
- Excellent leadership abilities with the capacity to motivate diverse teams in fast-paced environments
- Strong understanding of hospitality principles combined with excellent communication skills
- Ability to oversee multiple responsibilities simultaneously while maintaining attention to detail
Join us to lead a vibrant team dedicated to delivering memorable Cinema experiences! Your passion for service excellence combined with your leadership skills will help create an inviting atmosphere where guests feel valued and cared for. This role offers an engaging environment where your expertise in team supervision can truly shine.
Pay: £13.00-£13.25 per hour
Benefits:
- Employee assistance programme
- Employee discount
- Flexible schedule
Language:
Work Location: In person
