We are a thriving GP practice serving nearly 21,000 patients, based in Westbourne, Bournemouth (BH4 9HJ). With a growing patient list, we are proud of our supportive and collaborative clinical and non-clinical teams, who share a commitment to delivering consistently high standards of patient care. We are forward-thinking and continually look for ways to innovate, improve our services, and enhance our working practices.
We are delighted to offer an exciting opportunity for a highly organised and detail-focused Administrator to join our friendly team. The successful candidate will play a key role in the smooth running of the practice, providing efficient administrative support and maintaining excellent communication with colleagues, patients, and external organisations. Strong organisational skills, attention to detail, and a professional, approachable manner are essential.
The role is for 30 hours per week, Monday to Friday, with flexible start times of 8:00am, 8:30am, 9:00am, or 9:30am. You will work six hours per day and take a 30-minute unpaid break.
The role is varied but the main responsibilities include:
· Processing insurance documents
· Running medical records through the IGPR process
· Processing electronic letters
· Printing medical records
· Assisting with notes movement of patient’s medical records
· Data entry for multiple tasks
· System housekeeping
· Completing administration forms
· Regularly checking Admin email accounts and dealing appropriately with contents
· Photocopying and scanning
The essential skills are:
· Excellent communication, organisational and personal skills
· A flexible attitude with ability to quickly adapt to changing roles.
· Confident user of MS Office
· Ability to learn new systems.
· Self-motivated
· Able to efficiently prioritise.
· Logical problem solving
· Motivated and organised
· Ability to work with others.
· Ability to deliver to agreed timescales.
· Ability to handle information of a sensitive nature and maintain confidentiality.
· Accurate data entry and word processing skills
Some of the benefits we offer, are:
· Basic DBS at time of appointment – cost covered.
· Excellent induction and ongoing training opportunities (both internal and external)
· Flexible working pattern to suit work / home life.
· Cycle to Work scheme
· Possibility to join NHS Pension
· Contractual Sick Pay after probation.
· Internal Reward & Recognition scheme
This position offers the opportunity to work in a dynamic environment where your organizational skills will be valued. If you have a passion for administrative tasks and enjoy working in a collaborative setting, we encourage you to apply for this role.
Applications will be reviewed on a rolling basis, and the advert may close once a suitable candidate if found.
Pay: £12.71 per hour
Work Location: In person
