(Department Leadership — Massimo Dutti UK)
Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties.
Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success.
As a Department Manager, you own the performance and daily leadership of your department. You drive sales through product, standards and service — while developing a confident team that can deliver consistently in a premium environment.
You’ll be hands-on on the shopfloor, using KPIs and product insight to set priorities, coach performance and keep the department looking and feeling exceptional.
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Lead with emotional intelligence, integrity and high standards
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Are commercially strong and confident with KPIs and daily trade
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Care about detail: service, product knowledge and presentation
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Are organised, calm under pressure and strong at prioritising
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Enjoy developing people and creating a positive, accountable team culture
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Own department results: sales, productivity and key KPIs
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Analyse performance and product to set clear daily actions for the team
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Deliver a premium customer experience through strong service and product knowledge
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Maintain excellent presentation, availability and department routines
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Coach, develop and support your team through clear feedback and training
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Partner with VM/Operations to ensure flow, replenishment and standards are consistent
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Support compliance with Health & Safety, security and store procedures
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Champion Inditex sustainability initiatives through daily ways of working
Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts.
At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference.
We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.
INDINDITEXSM
