Administrative & Marketing Assistant (Part-Time)
Kilconquhar Castle Estate is seeking an enthusiastic, organised, and reliable Administrative & Marketing Assistant to support our Reservations & Marketing Manager.
This is an excellent opportunity for someone looking to gain practical experience within a busy hospitality, tourism, and events business. No previous experience is required, as full training will be provided. We are looking for someone with a positive attitude, strong organisational skills, and a willingness to learn.
Working closely with the Reservations & Marketing Manager, you will gain experience across a wide range of business functions including reservations, marketing, website management, reporting, guest communications, and business administration.
Key Responsibilities
- Assisting with the administration of accommodation reservations and guest enquiries
- Monitoring booking reports and assisting with the preparation of management information
- Supporting guest communications by preparing and sending emails and correspondence
- Assisting with website content updates, special offers, accommodation information, and event pages
- Helping maintain the accuracy of online information across the estate's digital platforms
- Supporting marketing activities including social media content, promotional campaigns, and business listings
- Assisting with the administration of events, special offers, and seasonal promotions
- Helping prepare spreadsheets, reports, and business documentation
- Assisting with rota administration and general office organisation
- Maintaining accurate records and databases
- Supporting a variety of day-to-day administrative tasks across the business as required
What We're Looking For
- Strong organisational skills and attention to detail
- Confidence using computers and learning new systems
- Good written and verbal communication skills
- A positive and proactive attitude
- The ability to manage priorities and work independently when required
- A willingness to learn and develop new skills
- Good knowledge of Microsoft Office, Google Workspace, or similar software would be advantageous but is not essential
Previous administrative, marketing, hospitality, or customer service experience is not required. We are looking for someone with a positive attitude, strong communication skills, and a genuine willingness to learn. Full training and ongoing support will be provided.
Training & Development
This role is designed as a learning opportunity for the right candidate. Full training will be provided, offering valuable experience in:
- Reservations administration
- Marketing and promotional activities
- Website content management
- Customer communications
- Reporting and business analysis
- Hospitality and tourism operations
- Office administration and organisational skills
Hours & Benefits
- Part-time position
- A minimum of 4 shifts per week is required
- Typical working hours are 10:00 am to 2:00 pm
- Shifts will be scheduled between Tuesday and Saturday
- While we will try to accommodate other commitments where reasonably possible, the role requires attendance across a minimum of 4 working days per week and hours cannot be condensed into fewer days
- Additional hours may be available for candidates seeking more work through shifts within our Reception & Guest Services team
- Immediate start available
- Full training and ongoing support provided
- Opportunity to gain practical experience in reservations, marketing, website management, reporting, and business administration
About You
This role would suit someone looking for part-time hours who enjoys learning new skills and working within a busy office environment. Whether you are entering the workplace, returning to employment after a break, or looking for a new challenge, we would love to hear from you.
If you are organised, eager to learn, and would like to gain experience across reservations, marketing, administration, and hospitality operations, we would love to hear from you.
Pay: £12.71 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Application question(s):
- Kilconquhar Castle Estate is located in Kilconquhar, Fife, KY9 1EZ. Have you checked the location and can you reliably travel to and from work for the required shifts?
- If offered the position, when would you be available to start work, and do you have any notice period to give to your current employer?
Work Location: In person
