The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
We're looking for a Colleague Experience Administrator to join Edinburgh Napier University's People Team. Initially supporting our Talent Acquisition team, you'll play a key role in delivering an excellent experience for candidates, hiring managers and colleagues while helping to attract exceptional talent to the University.
As part of our ongoing transformation journey, you'll help deliver efficient, customer-focused people services through improved systems, processes and ways of working. A key focus over the coming months will be the implementation of People First, the University's new HR and payroll platform, creating exciting opportunities to support process improvement, digital transformation and enhanced colleague experiences. This is an excellent opportunity for someone looking to build a career in HR, recruitment or people services within a supportive and forward-thinking team.
About the Role
As a Colleague Experience Administrator, you'll provide professional administrative support across recruitment and onboarding activities, ensuring candidates, colleagues and hiring managers receive an efficient, responsive and high-quality service.
Initially, your focus will be supporting Talent Acquisition activities including recruitment administration, candidate care and onboarding. Over time, you'll have opportunities to work across different areas of the People Team, broadening your experience and developing knowledge across the employee lifecycle.
You'll play an important role in maintaining accurate records, supporting HR systems and processes, responding to enquiries and helping deliver a positive colleague and candidate experience across the University.
What You'll Do
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Act as a first point of contact for candidates, colleagues and People Managers.
- Provide clear and professional guidance on recruitment and people-related queries.
- Coordinate recruitment activity, including advertising vacancies, arranging interviews and preparing contracts.
- Support onboarding activities, including right-to-work checks, inductions and system access.
- Maintain accurate colleague records and prepare HR documentation.
- Support payroll administration processes.
- Update and maintain HR systems, records and reports.
- Contribute to People Team projects, system enhancements and service improvement activities.
- Support the delivery of a positive and consistent colleague experience across the University.
What We're Looking For
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Excellent organisational skills and strong attention to detail.
- A proactive and customer-focused approach.
- Strong communication and interpersonal skills.
- Confidence working with systems, data and administrative processes.
- The ability to manage competing priorities and work effectively as part of a team.
- A willingness to learn and develop knowledge across different areas of HR and People Services.
- Experience providing administrative support in a professional environment.
- A positive, flexible and collaborative approach to work.
Why Join Us?
At Edinburgh Napier University, you'll be part of a supportive and collaborative People Team, helping to deliver a great experience for candidates and colleagues while developing your own skills and career.
Alongside a varied role with opportunities to learn and grow, you'll benefit from:
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41 days annual leave
- 17.6% employer pension contribution
- Strong wellbeing and family-friendly support
- Excellent learning and development opportunities
- An inclusive and collaborative workplace
If you're looking to build a career in HR or Talent Acquisition and want to make a real difference to the colleague and candidate experience, we'd love to hear from you.
On this occasion, the University will not consider applicants requiring sponsorship or visa support for this role. International applicants will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.
