The Severn Valley Railway (SVR) is an award winning heritage attraction welcoming around 250,000 visitors every year. This full-size standard-gauge railway line runs regular, mainly steam-hauled, passenger trains between Kidderminster in Worcestershire and Bridgnorth in Shropshire. Along the line the SVR operates two pubs, eight catering outlets, three shops and a visitor centre. In support of the railway operation there is a thriving Engineering Workshop, Diesel Depot, and Carriage & Wagon Works.
With an annual turnover of around £8m, the SVR employs 80 people in full and part-time roles and a further 1,600 in voluntary roles. The SVR is a significant employer in the counties of Worcestershire and Shropshire.
The SVR is proud of its position as a nationally recognised and award-winning heritage attraction. Severn Valley Railway is an umbrella name for three constituent organisations plus supporting owner groups of locomotives, carriages and wagons. Collectively the SVR's mission is to: “To enthuse and inspire an affection and understanding in our visitors and staff for the Severn Valley Railway and the bygone era of steam locomotion and heritage diesels through the operation and interpretation of the Railway infrastructure, locomotives, historic carriages and wagons.”
Role Outline
Reporting to the Electrical Manager, the role will work as part of a team to maintain cleanliness and hygiene standards across SVR environments, including specialist cleaning of heritage carriage interiors, public station areas, corporate hospitality areas, offices and toilets.
The contract is permanent and part-time, working 20 hours per week (1,040 annualised hours per year).
Core hours are 6am - 10am, Tuesday, Wednesday, Thursday, Saturday and Sunday.
Flexible working will be required based around the requirements of the role, which will include occasional weekends, bank holidays, unsociable hours and on call commitments.
Benefits include company pension scheme, life assurance, free on-site parking, travel discounts on the national rail network (subject to a qualifying period), SVR travel vouchers, employee discounts, Employee Assistance Programme, employee-funded health cash plan, 23 days annual leave plus bank holidays (prorated).
Duties and Responsibilities
- Both regular and deep cleaning of multiple environments across 16 miles of SVR to ensure a safe and hygienic environment for both staff and the public, including but not limited to, heritage train carriages (interior), public station areas, corporate hospitality areas, offices and toilets.
- Applying appropriate treatments and operating specialised machinery to clean floors and interior of heritage train carriages.
- To carry out all cleaning activities with the use of chemicals and techniques in accordance with relevant manuals and specifications.
- Follow procedures for the handling and disposing of cleaning chemicals, materials and waste.
- Supporting presentation requirements for events and commercial activities.
- Facilitating contractor access to SVR premises.
- Create and maintain the necessary safe conditions for work activities and comply with all SVR safety standards and guidelines to ensure a secure work environment.
- Work as part of a highly flexible team. Unsocial working hours may be required, including evenings, weekends, Bank Holidays and out of hour periods in line with business requirements.
- Requires flexibility and travel to different SVR locations between Kidderminster and Bridgnorth to support cleaning activities as required.
- Create, enhance and maintain effective working relationships and seek out ways to improve standards and flexibility within the team.
Key Relationships
- Line manager
- Team members
- Colleagues and volunteers within SVR across all departments
- Contractors
Skills and Experience Required
- Experience and knowledge of different methods of cleaning and exceptional attention to detail.
- Ability to operate cleaning tools.
- Able to travel and work flexibly across SVR locations between Kidderminster and Bridgnorth.
- Able to demonstrate evidence of working on your own and within a team.
- Able to complete tasks to a set standard, in accordance with specification/procedure and to deadlines.
- Detail-oriented, with the ability to focus on following instructions and adhere to high standards of cleanliness and safety.
- Enthusiastic and well organised approach towards work, with a desire to learn new skills and participate in training.
- Knowledge and experience of specialist upholstery and floor materials cleaning and experience of working in a public-facing or operational environment would be advantageous.
- Interest in heritage or tourism, with a rail or heritage background would be useful.
Qualifications or Training Required
- Full UK driving licence
- Knowledge of Health and Safety legislation i.e. COSHH would be desirable
Pay: £13,253.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount
Work Location: In person
