Company Overview
Pembroke Medical Group is a large, innovative healthcare practice committed to delivering exceptional patient care. With a focus on growth and community well-being, we pride ourselves on our dedicated team of healthcare professionals and support staff.
Summary
We are seeking a dedicated Medical Receptionist and Care Coordinator to join our team at Pembroke Medical Group. This vital role involves managing patient interactions and coordinating care to ensure smooth operations across our practices.
Responsibilities
- Greet and assist patients efficiently and courteously.
- Manage appointment scheduling and patient records.
- Coordinate patient care activities with healthcare professionals.
- Handle administrative tasks such as data entry and correspondence.
- Maintain a welcoming and professional environment.
- Support the team in implementing practice protocols.
- Ensure compliance with healthcare regulations.
- Contribute to continuous improvement of patient services.
- Qualifications
- Proven office experience in a healthcare setting.
- Strong administrative skills with attention to detail.
- Excellent communication and interpersonal abilities.
- Ability to multitask in a fast-paced environment.
- Knowledge of healthcare software is preferred.
- Professional attitude and team-oriented mindset.
- Ability to handle sensitive information confidentially.
- Previous experience in patient care coordination is advantageous.
If you are passionate about providing outstanding patient service and want to be part of a forward-thinking healthcare team, we invite you to bring your skills and enthusiasm to Pembroke Medical Group. Join us in making a difference in our community!
Pay: From £12.75 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
Work Location: In person