Franchise Manager
Location: Knutsford, Cheshire (Hybrid: 2 to 3 days in office plus field visits)
Salary: Competitive plus performance bonus tied to network results
Type: Full time, permanent
Transform Hub is a low volume, high profit group training franchise for the 35 to 65 plus market. We are scaling across the UK and need a Franchise Manager to own performance across the network.
This is not a support role. You are accountable for results.
You will manage a portfolio of franchisees and ensure each location hits its numbers, follows the system, and delivers a consistent, high quality member experience.
Your mission: improve performance across every site you touch.
What you will do
- Own performance across a portfolio of gyms including revenue, profitability and retention
- Run monthly KPI reviews and quarterly strategy sessions
- Diagnose problems fast including sales, marketing, operations and staffing and implement fixes
- Coach franchisees to execute Transform Hub playbooks with precision
- Enforce brand standards with no drift or dilution
- Support new site launches and early stage ramp to profitability
- Feed real world insights back into HQ systems, SOPs and training
What success looks like after 90 Days
- Underperforming sites turned around or exited
- Network wide KPIs trending up including members, EFT, retention and EBITDA
- Consistent execution of systems across all locations
- Strong relationships with franchisees built on trust and accountability
This role is for you if
- You have managed multiple sites and held full profit and loss accountability
- You are commercially sharp and think in revenue, margin and retention
- You are comfortable having difficult conversations and holding people to standards
- You execute relentlessly with no dropped balls and no unresolved actions
- You care about building something long term, not quick wins
This role is not for you if
- You avoid conflict or struggle to hold people accountable
- You prefer theory over execution
- You need constant direction instead of owning outcomes
If you want to help build a category defining fitness brand and are ready to be measured on results, send your CV!
Pay: £35,000.00 per year
Work Location: In person
