Overview:
At Change Grow Live, we believe that the people who use our services are the experts in their own experiences. We're looking for an inspiring and passionate Service User Involvement Lead (Senior Practitioner) to help ensure that lived and living experience is at the heart of everything we do across our Nottinghamshire services.
This is an exciting new senior role, created to amplify the voices of the people who access our services and to ensure their feedback drives meaningful, visible improvements. If you are passionate about coproduction, engagement, and empowering people to influence decisions that affect their lives, we'd love to hear from you.
As our Service User Involvement Lead, you will champion innovative approaches to coproduction and participation, creating opportunities for people with lived and living experience to shape the design, delivery and evaluation of our services.
You will work closely with service users, staff, partners and communities to strengthen involvement across the service, ensuring that feedback is heard, valued and translated into tangible action. Through your leadership, you will help build a culture where people feel empowered to share their experiences and influence positive change.
This is more than a role in engagement.
It’s an opportunity to transform services through collaboration, creativity and lived experience insight.
Guided by our values—Be Open, Be Compassionate and Be Bold—we’re building services that are evidence-led, rooted in communities and shaped by the people who use them.
By joining us, you’ll help create stronger engagement, better outcomes and lasting positive change for individuals and communities across Nottinghamshire.
The Details:
Role: Service User Involvement Lead – Senior Practitioner
Location: Nottinghamshire
Hours: Full time, 37.5 hours per week
Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and any associated payments will be pro rata based on contracted hours.
Responsibilities:
What You'll Do
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Lead and develop service user involvement and coproduction activities across Nottinghamshire services.
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Create meaningful opportunities for people with lived and living experience to influence service development.
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Gather, analyse and act upon feedback to drive continuous service improvement.
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Build strong relationships with service users, community groups and partner organisations.
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Support staff teams to embed involvement and coproduction into everyday practice.
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Champion innovative approaches that increase engagement and participation.
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Demonstrate the impact of service user involvement through improved experiences and outcomes.
We are seeking someone who:
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Has experience of leading engagement, participation, involvement or coproduction initiatives.
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Is passionate about empowering people and amplifying lived experience voices.
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Has excellent communication and relationship-building skills.
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Can inspire others and influence change at all levels.
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Is creative, proactive and committed to continuous improvement.
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Understands the importance of equality, diversity, inclusion and community engagement.
This is more than a job—it's an opportunity to transform services through collaboration, creativity and lived experience insight.
By joining our team, you'll help create a service where people feel valued, heard and empowered, leading to stronger engagement, better outcomes and lasting positive change for individuals and communities across Nottinghamshire.
If you're ready to make a real difference and lead the way in service user involvement, we'd love to hear from you.
A note about using AI in your application
AI can be a really helpful tool when putting together your application, and we’re happy for you to use it. However, what we’re most interested in is you.
We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you’ve made in previous roles.
There’s no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This opportunity is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application.
We reserve the right to close this opportunity early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time): CGL points 28 to 30 (£32,802.41 - £35,069.56) ILW / OLW /Fringe: N/A - Outside London Weighting Area Interview Date: 24/9/2026 Closing Date: 4/9/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Lynne Jaap |
[email protected] | 07800528464 : This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
