Ordering and Operations Administrator: The Organised Person Every Great Team Needs
Location: Cannock WS11 1SN
Hours: Monday-Friday (Full Time)
Job Type: Permanent
Salary: £28000
At Just Blinds, we're not your typical office.
We're a proud, family run business with a strong reputation across Staffordshire and the West Midlands for supplying and installing premium blinds, shutters, curtains and awnings. Our Cannock showroom is home to one of the UK's largest blind and shutter displays, alongside our in house manufacturing department where many of our products are handcrafted by our own team.
We've built a business where people genuinely enjoy coming to work. We believe in working hard, helping each other and taking pride in what we do. Everyone plays an important part, and no role is "just admin."
If you're looking for a long term career with a growing business that genuinely values its people, we'd love to hear from you.
About The Role
This isn't your average administration role.
You'll become a key part of the engine that keeps our business running smoothly.
From placing customer orders and liaising with suppliers to updating databases, monitoring reports and ensuring every detail is correct, your work will have a direct impact on our customers' experience.
Accuracy is everything.
One incorrect measurement, one missed order or one small typing error can have a knock on effect for our customers, suppliers and installation teams. That's why we're looking for someone who genuinely enjoys organisation, pays attention to detail and takes real pride in getting things right first time.
Whilst ordering and administration will be your primary responsibility, we're a close knit team where everyone supports one another.
There will be opportunities to learn other areas of the business, provide support when colleagues need help and gain a wider understanding of how Just Blinds operates. Full training will be provided, but we're looking for someone who's naturally curious, enjoys learning and is happy to get involved wherever needed.
We're not looking for someone who simply completes tasks.
We're looking for someone who takes ownership.
What You'll Be Doing
- Processing customer orders accurately and efficiently.
- Ordering products and stock through supplier ordering portals.
- Liaising professionally with suppliers by telephone and email.
- Reporting damaged, faulty or incorrect products to suppliers.
- Arranging replacement products and ensuring issues are resolved promptly.
- Monitoring outstanding orders and chasing suppliers where necessary.
- Updating spreadsheets, reports and internal databases.
- Accurately inputting customer and order information into company systems.
- Checking paperwork thoroughly before orders are submitted.
- Maintaining accurate records throughout every stage of the ordering process.
- Understanding workflow priorities to help keep customer projects moving.
- Supporting other departments when required.
- Learning different areas of the business to become a valuable all-round member of the team.
What We're Looking For
✅ Previous administration experience is essential.
✅ Excellent attention to detail.
✅ Strong organisational skills.
✅ Someone who enjoys working with systems, processes and detailed information.
✅ Excellent computer skills - you'll spend most of your day using a computer, updating systems and processing information.
✅ Fast and accurate keyboard skills (this isn't a role for one finger typists!).
✅ Confidence using Microsoft Office, particularly Excel.
✅ Comfortable updating spreadsheets, databases and multiple software systems throughout the day.
✅ Confidence learning new supplier ordering portals and software.
✅ Excellent telephone manner and communication skills.
✅ Someone who takes ownership of their work and sees tasks through to completion.
✅ A proactive attitude and willingness to solve problems.
✅ Someone who understands priorities, deadlines and workflow.
✅ A team player who's happy to support other areas of the business when needed.
✅ Someone looking for a long-term career rather than just another office job.
Why Join Just Blinds?
- Friendly, supportive team environment.
- A business with genuine family values and a fantastic culture.
- Full training and ongoing support.
- The opportunity to learn different areas of the business.
- Varied role where no two days are exactly the same.
- Modern office and showroom environment.
- Opportunities to develop and progress within the business.
- Company pension.
- On site parking.
- Company events.
Our Recruitment Process
Finding the right person is incredibly important to us.
As part of our recruitment process, shortlisted candidates will complete a behavioural personality profile.
This isn't a test you can pass or fail. It simply helps us understand your natural working style and whether this role is likely to suit you.
This position is best suited to people who naturally enjoy organisation, structure, accuracy, accountability and attention to detail. We want someone who enjoys bringing order to busy days, takes pride in getting things right and likes seeing a task through from start to finish.
We believe the best teams are built by matching the right people with the right roles, and this helps ensure both you and Just Blinds are set up for long term success.
We're Probably Not The Right Fit If...
- You don't enjoy working on a computer for most of the day.
- You prefer repetitive work without variety.
- You dislike learning new systems or software.
- You aren't comfortable speaking with suppliers on the telephone.
- You struggle to manage multiple priorities.
- You don't naturally pay attention to detail.
- You're looking for a job where you can simply complete your own tasks without getting involved with the wider team.
If, however, you're organised, proactive, love keeping things running smoothly and want to become an important part of a growing family business, we'd love to hear from you.
Pay: £28,000.00 per year
Work Location: In person
