Overview
We are seeking a dynamic and experienced General Manager to oversee operations in our hospitality establishment. The ideal candidate will possess a strong background in food production and team management, with a passion for delivering exceptional service. This role requires a hands-on approach to leadership, ensuring that all aspects of the business run smoothly while maintaining high standards of quality and safety.
Responsibilities
- Lead and manage daily operations of the establishment, ensuring efficiency and effectiveness in all areas.
- Oversee food preparation and production processes, maintaining compliance with food safety regulations.
- Manage and train staff, fostering a positive team environment that encourages collaboration and professional growth.
- Implement strategies to enhance customer satisfaction and drive business growth.
- Monitor inventory levels and coordinate with suppliers to ensure adequate stock of food and beverage supplies.
- Handle customer inquiries and complaints promptly, ensuring a high level of service is maintained.
- Develop and enforce operational policies and procedures to ensure compliance with health and safety standards.
- Collaborate with marketing teams to promote events and special offerings.
Skills
- Proven experience in a managerial role within the hospitality industry.
- Strong knowledge of bartending practices, food preparation, and production techniques.
- Excellent team management skills with the ability to motivate and lead diverse teams.
- Familiarity with food safety standards and regulations.
- Exceptional communication skills, both verbal and written.
- Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
- Proficient in kitchen operations, including cooking techniques and equipment usage.
- A passion for hospitality and delivering outstanding customer experiences.
If you are an enthusiastic leader ready to take on the challenges of managing a vibrant hospitality venue, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: £30,000.00-£34,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
