About the role
We are looking for an experienced Registered Support Manager to join our new Birkdale village.
This is a key registered leadership role, responsible for ensuring the delivery of safe, high-quality, person-centred care and support across the service. You will hold registration for the service and play a central role in maintaining strong regulatory compliance, excellent care standards and a positive experience for residents, tenants, customers and families.
Working closely with the General Manager, Village Nurse Manager and wider leadership team, you will help shape the culture, quality and day-to-day delivery of care at Birkdale.
This is a brilliant opportunity for someone who understands regulated care, can lead teams with confidence, and wants to be part of developing a service that genuinely makes a difference.
Salary £52,758
Application closing date 5th August 2026.
Key responsibilities
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Hold and maintain CQC registration for the service.
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Lead on the delivery of safe, effective and person-centred care and support.
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Ensure the service meets regulatory requirements, internal quality standards and best practice guidance.
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Support the development of strong care, support and household teams.
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Oversee care planning, risk assessments, safeguarding, medication processes and quality assurance.
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Work closely with the General Manager and clinical leadership team to monitor performance and drive improvement.
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Promote a culture of dignity, choice, independence and positive risk-taking.
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Support recruitment, induction, supervision, performance and development of colleagues.
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Build positive relationships with residents, tenants, families, professionals and external partners.
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Ensure accurate records, audits, action plans and governance processes are maintained.
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Prepare for and support CQC inspections and other external reviews.
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Champion Belong’s values and household model in everyday practice.
Requirements
Essential requirements
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Around 5 years of experience in a registered management, deputy management or senior care leadership role.
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Ability and willingness to hold CQC registration for the service.
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Strong knowledge of CQC regulations, safeguarding requirements, MCA, DoLS, care planning and risk management.
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Experience leading care teams and supporting quality improvement.
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Experience delivering person-centred care and commitment to high-quality care.
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Experience managing competing priorities in a busy care environment.
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Experience working directly with residents and families, CQC inspectors, safeguarding teams and clinical leadership.
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Relevant health and social care qualification.
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Fluent in English.
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Eligible to work in the United Kingdom.
Desirable requirements
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Nursing or clinical background.
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Previous experience as a CQC Registered Manager.
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Experience within older people’s care, dementia care, nursing care, supported living or housing with care.
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Experience opening or mobilising a new service.
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Knowledge of household-style care models.
Benefits
What we offer
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Paid DBS
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28 days annual leave inclusive of Bank holidays
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Medi cash
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Refer a friend scheme
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Death in Service payment to a beneficiary of your choosing
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Paid induction and paid training on site for personal development according to role
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Access to on site gym
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Subsidised meals in our Bistro
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Access to Employment Assistance programme - Confidential Counselling, Mental Health, Finance support
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Full PPE and LFT & PCR tests provided on site
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Career Progression
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Auto Enrolment pension
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Free Wi-Fi
- DBS as per our terms and conditions
