We are currently seeking a reliable, well organised and confident Sales Administrator to join our inside sales team. As a member of the inside sales team, you will need to provide top level customer service to our customers in the UK, Europe, Asia. Middle East, Africa and Oceania.
Main duties:
· Receive all inbound customer calls and emails
· Generate quotations and follow up
· Generate orders within the system
· Work with operations / purchasing to obtain accurate ship date / stock availability where required
· Request freight quotations for shipments for both UK and Overseas orders
· Complete internal machine repair / warranty paperwork
· Sending out customer invoices
· Complete import shipping documentations for foreign orders as required, working alongside our nominated freight organisation
· Accurately file all import/export documentation for our required records
· Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
· Dealing with queries and resolving issues professionally
· Other administration duties as required
Requirements:
· Confident and professional when communicating with customer’s
· Ability to multi-task, prioritize and manage time effectively
· Good attention to detail
· Ability to work independently and part of a team
· Excellent verbal and written communication skills
· Previous administration experience (preferred but not essential)
· Comfortable learning about new products and systems
Working hours: 09.00 – 17.00 hours (1 hour lunch) Monday to Friday
Wages: Dependent upon experience
Benefits:
- Company pension
- On-site parking
Work Location: In person
