UK Tool Hire Group Ltd is a leading provider of Tool Hire, Powered Access and Training services across the UK. We pride ourselves on providing reliable equipment, expert knowledge and excellent customer service.We are looking for a driven, confident and motivated Internal Sales Administrator to join our team at our Nottingham depot.This is an exciting opportunity for someone who enjoys speaking to customers, building relationships and turning opportunities into business. The role offers plenty of variety, working across a mixture of cold leads, warm leads, existing customers and training renewals.What We Offer
- Competitive base salary
- Uncapped commission structure – your earning potential is in your hands
- Monday to Friday, 40 hours per week – no weekends
- Supportive team environment
The Role
As an Internal Sales Administrator, you will play a key role in generating new business and maximising opportunities from our existing customer base. Your day will be varied. You could be contacting new prospects from our database, following up warmer leads and previous enquiries, speaking with existing customers about additional services, or contacting customers whose training qualifications are approaching renewal.
This isn't a role based solely around scripted cold calling. We want someone who can have genuine conversations, understand what a customer needs and identify opportunities across the services UKTH Group can provide.
Key Responsibilities
- Proactively contact a mixture of cold and warm leads to generate new business
- Follow up previous enquiries, quotations and potential opportunities
- Contact existing customers regarding upcoming training renewals
- Identify opportunities to introduce customers to other UKTH Group services
- Develop and maintain strong relationships with new and existing customers
- Manage and grow customer accounts to maximise revenue
- Maintain accurate customer and sales activity within our CRM system
- Follow up opportunities in a timely and professional manner
- Work towards and exceed individual sales and activity targets
- Deliver excellent customer service throughout the sales process
We Are Looking for Someone Who Is:
- Confident and comfortable speaking to customers over the phone
- A strong verbal and written communicator
- Energetic, positive and hungry for success
- Comfortable working with both cold prospects and established customers
- Able to understand customer needs and offer appropriate solutions rather than relying on generic scripts
- Resilient and able to handle rejection while maintaining a high level of activity
- Naturally proactive and willing to pick up the phone and create opportunities
- Organised and confident using CRM systems and digital tools
- Target-driven and motivated by an uncapped commission structure
- Genuinely passionate about delivering good customer service
Experience within hire, powered access, construction, training or a similar industry would be advantageous, but attitude, confidence and a willingness to succeed are equally important.
Benefits
- Company pension
- Private dental insurance
- Private medical insurance
- Uncapped commission
- Paid day off for milestone birthdays (18,21,30,40 etc)
- £15 per month towards Mobile Phone bill
If you're confident on the phone, enjoy building customer relationships and want a role where your hard work directly influences what you earn, we'd love to hear from you.
Pay: £27,580.00 per year
Benefits:
- Company pension
- Private dental insurance
- Private medical insurance
Work Location: In person
