Job Overview
We are seeking a dedicated and detail-oriented Aftercare Administrator to join our team. This role involves managing administrative tasks related to client aftercare services, as well as putting together engineer weekly runs ,helping organise the aftercare stores , ordering parts. This position offers an excellent opportunity for individuals with strong organisational skills. Static Caravan knowledge would be an advantage but not essential. This role may suit an ex caravan snagger with good computer skills.
Duties
- Manage and update client records .
- Respond promptly and professionally to client enquiries via phone and email, demonstrating excellent phone etiquette
- Perform data entry tasks accurately to ensure all client information is current and correctly recorded
- Assist with scheduling appointments and creating aftercare engineer weekly runs.
- Maintain and organise the aftercare stores and control items in and out for engineer runs
- Ensure all correspondence is handled efficiently, maintaining a high standard of organisational skills.
Requirements
- Proven office experience with strong organisational skills
- Proficiency in computer skills including Microsoft Office (Word, Excel, Outlook), Google Workspace, and QuickBooks
- Previous administrative experience preferred , but good computer skills essential
- Excellent typing skills with high accuracy for data entry tasks
- Good phone etiquette with the ability to communicate clearly and professionally
- Strong organisational abilities to manage multiple tasks efficiently
- Experience with clerical duties such as filing, record management, and document preparation
- Ability to work independently while supporting team objectives
- Attention to detail and a proactive approach to problem-solving
This role is ideal for organised individuals who thrive in a busy office environment and are committed to providing exceptional administrative support.
Job Type: Full-time
Pay: From £27,000.00 per year
Work Location: In person
