We are currently recruiting a Used Car Sales Manager to help lead the Sales team at our Lowestoft branch to optimise and increase sales department profitability whilst maintaining high levels of customer satisfaction.
The Used Car Sales Manager will motivate, develop and coach the Sales team to deliver the agreed volume of used vehicles whilst retaining budgeted profitability. You will ensure adequate stock and mix in order to offer the appropriate range of vehicles and colours to customers, arrange off-site promotional events in order to raise brand awareness and work with your team to retain customers to the retail facility and the brand.
Company benefits
- Family owned and run business, established since 1875
- A competitive salary
- Bonus
- 31 days annual leave (including bank holidays)
- Company Car (EV option)
- Pension scheme
- Life assurance
- Cycle to work purchase scheme
- Preferential parts, service and labour rates
- Discounts on new and used vehicles
- Free access to health and wellbeing support services
Reporting to the Regional General Manager, you will be responsible for the day-to-day performance of the used vehicle sales, profitability, customer experience, and team leadership.
Key responsibilities include:
- Leading, managing, and coaching the Sales team to achieve volume and profit targets
- Maintaining exceptional levels of customer satisfaction and loyalty
- Managing stock levels and vehicle mix to meet customer needs
- Organising and supporting promotional events to drive awareness and footfall
- Ensuring compliance with all internal processes and manufacturer standards
- Driring customer retention and maximising repeat business opportunities
To be successful in this role you will need:
- Proven experience of working in a busy Sales department
- Excellent interpersonal skills with the ability to build strong relationships
- Strong communication and negotiation skills
- Passion and drive for exceeding targets
- Competence in Microsoft packages
- Flexibility to work long hours including weekends on a rota basis
- A full driving licence
Thurlow Nunn is a long-standing, family-owned motor group with a proud history of delivering quality vehicles and exceptional service. We are guided by our core values of Professionalism, Trust, Respect, Caring, and Togetherness, which are reflected in how we work with our customers, partners, and teams.
If you are an experienced Sales Manager seeking a new and exciting opportunity, we would welcome your application.
