Principle Objective
Reporting to the Forestry Manager, the Weighbridge Operator is responsible for the accurate and efficient management of all timber deliveries entering and leaving the site. The role acts as a critical link between forestry operations, haulage providers, production teams and customers, ensuring the accurate recording of timber volumes, verification of product quality, and maintenance of operational data integrity.
The successful candidate will support the safe, efficient and compliant flow of raw material through the sawmill operation while delivering a professional service to drivers, contractors and colleagues.
Knowledge & Experience
– Experience in an administration, logistics, transport, manufacturing or operational support environment.
– Experience working within a busy, fast-paced environment where accuracy is critical.
– Experience dealing with customers, suppliers, contractors or drivers.
– Competent user of Microsoft Office applications including Outlook, Excel and Word.
– Ability to learn and utilise bespoke operational software systems.
– Good numerical ability with strong data accuracy skills.
– Ability to maintain accurate records and documentation.
– Excellent attention to detail.
– Strong organisational and prioritisation skills.
– Effective communication and interpersonal skills.
– Professional and customer-focused approach.
– Ability to work independently while collaborating effectively with colleagues.
– Flexible and adaptable approach to changing operational demands.
– High level of integrity and accountability.
– Previous weighbridge experience.
– Experience within the timber, forestry, logistics, manufacturing or construction sectors.
– Knowledge of timber grading or timber supply chain operations.
– Forklift awareness or experience working in industrial environments.
– Familiarity with ERP, inventory management or transport management systems.
Key Responsibilities
– Operate the site weighbridge in accordance with company procedures and regulatory requirements.
– Accurately process all incoming and outgoing timber deliveries.
– Produce, verify and distribute weighbridge tickets and associated documentation.
– Ensure all vehicle movements are recorded accurately within company systems.
– Maintain complete and accurate records of deliveries, collections and stock movements.
– Conduct visual inspections of incoming timber loads against agreed specifications.
– Identify and escalate quality concerns, discrepancies or non-conforming materials.
– Assist in maintaining traceability of timber products throughout the intake process.
– Support inventory accuracy through correct recording and documentation.
– Act as the first point of contact for timber hauliers, suppliers and visitors arriving on site.
– Coordinate vehicle movements with forestry, yard and production teams using radio and digital communication systems.
– Manage site traffic flow to minimise delays and maintain operational efficiency.
– Communicate effectively with internal stakeholders regarding timber intake volumes and operational priorities.
– Input and maintain accurate operational data within weighbridge and timber management systems.
– Generate reports and provide administration support to forestry and production teams as required.
– Maintain filing systems and documentation in line with company procedures and audit requirements.
– Support continuous improvement initiatives through the identification of process improvements and efficiencies.
– Promote and maintain a strong safety culture in line with Glennon Brothers' Health & Safety standards.
– Ensure all vehicle movements comply with site traffic management procedures.
– Challenge and report unsafe acts, conditions or behaviours.
– Participate in safety initiatives, audits, training and toolbox talks.
– Follow all environmental, sustainability and legal compliance requirements relevant to the role.
– Provide cover for colleagues during periods of absence or annual leave.
– Support other operational and administrative activities as required.
– Contribute positively to a collaborative and high-performing team environment.
– Demonstrate Glennon Brothers' values in all interactions with colleagues, customers and contractors.
Essential Competencies
– Attention to Detail - Maintains a high level of accuracy when recording weights, processing documentation and entering operational data. Consistently checks information to minimise errors and ensure compliance with company procedures.
– Customer Focus - Provides a professional, courteous and efficient service to drivers, suppliers and visitors. Builds positive working relationships while effectively managing operational demands.
– Communication - Communicates clearly and confidently with drivers, colleagues and operational teams. Shares information in a timely manner to support safe and efficient site operations.
– Planning & Organising - Effectively manages competing priorities in a fast-paced environment. Maintains accurate records and ensures administrative tasks are completed within required timeframes.
– Teamwork & Collaboration - Works collaboratively with colleagues across forestry, production, yard operations and logistics. Supports team objectives and contributes positively to site performance.
– Problem Solving - Identifies issues, discrepancies or operational challenges and takes appropriate action. Escalates concerns when required and contributes to practical solutions.
– Safety Awareness - Demonstrates a strong commitment to health, safety and environmental standards. Consistently follows procedures and promotes safe working practices.
– Continuous Improvement - Actively seeks opportunities to improve processes, efficiency and service levels. Embraces new technologies, systems and ways of working.
– Accountability - Takes ownership of responsibilities and delivers work to a high standard. Demonstrates reliability, integrity and professionalism in all aspects of the role.
Key Performance Measures
– Maintain high levels of accuracy across all weighbridge transactions.
– Ensure timely processing of incoming and outgoing timber deliveries.
– Support safe and efficient site traffic management.
– Maintain accurate operationkey al and stock records.
– Build positive working relationships with drivers, contractors and colleagues.
– Contribute to continuous improvement initiatives within forestry and site operations.
Key Relationships
– Forestry Manager - Provides direction, support and operational oversight for timber intake activities.
– Forestry Team - Coordinates timber deliveries, quality requirements and stock information.
– Production & Yard Teams - Ensures efficient timber flow and alignment with operational priorities.
– Dispatch & Logistics Teams - Supports vehicle scheduling, stock movements and accurate operational records.
– Health & Safety Team - Promotes compliance with site safety procedures and best practice standards.
– Timber Hauliers - Coordinates deliveries and collections while providing a professional customer experience.
– Forestry Contractors - Communicates regarding timber movements, documentation and site requirements.
– Site Visitors & Contractors - Acts as a professional first point of contact and ensures adherence to site procedures.
