Job Overview
MEMBERSHIP ADMINISTRATIVE ASSISTANT
25 Hours Minimum| Monday–Friday
We are looking for a friendly, organised and reliable Membership Administrative Assistant to join our busy and welcoming office.
This is a varied role within a lively office environment, with lots of members, visitors and visiting parties coming and going. You will be an important first point of contact for new and existing members and will help ensure the smooth running of our membership administration.
The Role
Your main responsibilities will include:
- Dealing with new membership enquiries and applications
- Setting up new members on our systems
- Managing annual membership renewals
- Issuing membership invoices
- Processing and managing members' Direct Debits
- Organising annual membership category changes
- Maintaining accurate and up-to-date membership records
- Arranging and coordinating all visiting parties to the Club
- Liaising with visiting parties and ensuring all relevant arrangements are in place
- Responding to member enquiries by phone, email and in person
- General office administration and filing
- Assisting with general financial and administrative duties
- Providing friendly and professional customer service to members and visitors
- Supporting the wider office team with day-to-day tasks
About You
We are looking for someone who is:
- Friendly, approachable and professional
- Highly organised with excellent attention to detail
- Able to manage their own workload and work confidently on their own initiative
- Comfortable working in a busy office environment with lots of people coming and going
- A good communicator, both verbally and in writing
- Reliable and able to work well as part of a team
- Previous office admin experience is essential
- Experience in Xero Accounts desirable, but not essential
- Confident dealing with members, visitors and a variety of administrative enquiries
Hours
Minimum 25 Hours per week Monday to Friday
Interested?
If you are organised, friendly and enjoy working in a busy office environment, we would love to hear from you.
To apply: Please send your CV and a brief covering message to [email protected]
Benefits:
- Free parking
- On-site parking
Work Location: In person
