Job Summary
We are seeking a highly organised and detail-oriented Administrative Assistant to provide essential support to our office operations. The successful candidate will play a vital role in ensuring smooth daily functions, managing correspondence, and maintaining accurate records. This paid position offers an excellent opportunity for individuals with strong administrative skills to contribute to a professional environment and develop their career within a dynamic organisation.
Duties
- Answering incoming telephone calls and responding to emails professionally.
- Managing customer enquiries and directing them to the appropriate team members.
- Scheduling engineer appointments and maintaining diaries.
- Preparing quotations, invoices, and general correspondence.
- Processing customer orders and updating internal systems.
- Entering purchase invoices accurately into the accounting system.
- Assisting with billing through Zendesk, ensuring invoices are raised accurately and on time.
- Processing recurring transactions and maintaining billing schedules.
- Assisting with credit control, including following up on outstanding invoices when required.
- Maintaining accurate customer records and filing documentation.
- Ordering office supplies and supporting general office administration.
- Providing administrative support to the management team.
The ideal candidate will have:
- Previous experience in an administrative or office support role.
- Excellent organisational and time management skills.
- Strong written and verbal communication skills.
- A professional and friendly telephone manner.
- Excellent attention to detail and accuracy.
- Good IT skills, including Microsoft Outlook, Word, and Excel.
- Experience with accounting software and invoice processing would be advantageous.
- Experience using Zendesk or similar service management software would be beneficial, although training can be provided.
- The ability to prioritise tasks, work independently, and manage multiple responsibilities.
- Assist with invoicing, billing, and other financial administrative tasks using QuickBooks
- Support team members with administrative projects and general office duties
- Ensure the office environment remains tidy and organised at all times
- Handle mail distribution and maintain inventory of office supplies
Experience
- Proven office experience or administrative background is preferred
- Strong computer skills including proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Experience with QuickBooks or similar accounting software is advantageous
- Excellent organisational skills with the ability to prioritise tasks effectively
- Demonstrated typing speed and data entry accuracy
- Good telephone etiquette and professional communication skills
- Familiarity with clerical procedures and office management practices
This role offers an engaging environment for motivated individuals eager to utilise their organisational talents while gaining valuable experience in administrative functions. The ideal candidate will be proactive, reliable, and capable of managing multiple tasks efficiently.
Pay: £25,000.00-£27,000.00 per year
Benefits:
- Company events
- On-site parking
Ability to commute/relocate:
- Harrow HA1 4HX: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Have you got Right to work in the UK full time, and do not require sponsorship?
- Please describe your duties in previous/current employment
Education:
Experience:
- Accounting: 3 years (preferred)
- Administrative: 3 years (preferred)
Location:
- Harrow HA1 4HX (preferred)
Willingness to travel:
Work Location: In person
