Job Summary - Trained and certified 'Master Technician'
My Client has a recruitment need for a dynamic team as an Automotive Technical Specialist, where your expertise will drive innovation and excellence in electric vehicle technology support. In this role, you will serve as a key resource for troubleshooting complex electric automotive systems, providing technical guidance, and ensuring customer satisfaction. Your energetic approach and technical prowess will help elevate our service standards, ensuring every electric vehicle receives the highest level of care and precision. This permanent position offers a fantastic opportunity to develop your skills in a fast-paced, technology-driven environment dedicated to automotive excellence.
Duties
- Diagnose and troubleshoot a wide range of automotive electronic and mechanical systems using advanced tools and software.
- Provide technical support to team members and customers, enhancing their understanding of vehicle systems.
- Prepare comprehensive reports on diagnostics, repairs, and maintenance activities using Microsoft Office tools such as Excel and Word.
- Collaborate with cross-functional teams to develop innovative solutions for complex automotive challenges.
- Maintain organized records of all service activities, parts used, and customer interactions to ensure compliance and quality standards.
- Stay updated on the latest automotive technologies, including cloud-based platforms like AWS and Azure, to improve diagnostic capabilities.
Skills
- Strong presentation skills to effectively communicate technical information to diverse audiences.
- Excellent customer service orientation with the ability to address client concerns professionally and promptly.
- Superior communication skills—both verbal and written—to facilitate clear instructions and detailed reporting.
- Proficiency in Microsoft Office Suite, especially Excel for data analysis and reporting purposes.
- Familiarity with cloud computing platforms such as AWS (Amazon Web Services) and Azure for data management and remote diagnostics.
- Solid understanding of IT systems relevant to automotive diagnostics and telematics solutions.
- Effective time management skills to prioritize tasks in a fast-paced environment while maintaining accuracy.
- Organizational skills necessary for maintaining detailed records of service activities and parts inventory.
- Fluency in English is required for clear communication across teams and with customers.
Join us as an Automotive Technical Specialist where your passion for automotive technology meets a vibrant team committed to innovation!
INDES
Pay: £42,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Experience:
- Master Technician: 2 years (required)
- Electric Vehicles (EV): 2 years (required)
- Customer Service: 2 years (preferred)
- Electrical diagnostic: 2 years (preferred)
- High Voltage EV: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Location:
- Coventry, West Midlands (preferred)
Work Location: In person
