Company Information:
Zenopa are partnered with a global leader in Life Science and Diagnostic instrumentation, supporting research laboratories, pharmaceutical organisations, biotechnology companies, universities, and healthcare environments worldwide.
The organisation is recognised for its innovation, technical excellence, and commitment to developing its engineering teams. Engineers benefit from structured OEM training, exposure to highly advanced laboratory technologies, and clear opportunities for long-term career progression within a supportive and collaborative environment.
Role Overview:
This Field Service Engineer position is responsible for the installation, maintenance, repair, and support of advanced Life Science instrumentation across London and the South East.
You will work on a range of complex laboratory systems including Flow Cytometry, Cell Analysis, Imaging, Chromatography, Multiplex Analysis, and associated Life Science platforms. The role offers a regional territory with limited overnight stays and no weekend working requirements.
Responsibilities:
- Carry out planned preventative maintenance, servicing, breakdown repair and fault finding on Life Science instrumentation
- Install, commission and validate new laboratory systems at customer sites
- Provide technical support across pharmaceutical, biotechnology, research, academic and healthcare environments
- Diagnose electrical, electronic, mechanical and software-related faults
- Ensure maximum uptime and performance of customer equipment
- Complete service documentation and reports in accordance with company procedures
- Build strong customer relationships and deliver a high level of technical support
- Manage service parts, tools and administrative responsibilities effectively
Person Specification
- Previous Field Service Engineer experience is essential
- Background within Life Science, Diagnostics, Laboratory Equipment, Medical Devices or Scientific Instrumentation preferred
- Strong fault-finding and troubleshooting skills across complex electro-mechanical systems
- Excellent customer-facing and communication skills
- Self-motivated with the ability to work independently across a regional territory
- Flexible approach to travel with occasional overnight stays
- Full UK driving licence
- Military/Forces engineering backgrounds with strong customer-facing experience will also be considered
Package:
- Basic salary up to £48,000
- 7% annual bonus
- Company vehicle
- Private medical insurance
- Optional dental cover
- Pension scheme
- 24 days holiday + birthday leave + bank holidays
- Laptop, mobile phone and home-working equipment
- Structured OEM training and ongoing professional development
- Long-term progression opportunities within a global organisation
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Pay: £44,000.00-£48,000.00 per year
Application question(s):
- Are you based in the South East or the UK or in London? What postcode?
- Do you previous experience as a Field Service Engineer in the Scientific, Medical, or Military industries?
Work authorisation:
- United Kingdom (preferred)
Willingness to travel:
Work Location: On the road
