OVERVIEW
- JOB TITLE: Outreach Neighbourhood Support Coordinator
- Reporting to: Good Neighbours Scheme - Delivery Lead
- Contract Type: Fixed term
- Duration: September 2026 - 31st March 2028 (Subject to funding and ongoing review)
- Salary: £13.50ph to £13.90ph (per hour) depending on experience (FTE salary £24,570 - £25,298 (DOE) – based on a FTE 35-hour working week). Actual salary will be pro rata, based on rate and hours worked
- Working Pattern: 25 - 27 hours per week. (FTE 35 hours working week) Some evening/weekend hours will be required.
- Days: Tuesday, Wednesday, Thursday and Friday morning – between 9am to 5pm. (some flexibility with how hours are worked across these days). One-hour unpaid lunch break.
- Location: Reside in Peterborough. Home based, with regular/frequent travel, for example, to parishes and rural/city locations.
- Required: A valid full driving license and access to a vehicle is essential.
- Other: This role is subject to an Enhanced DBS Check and will require the post holder to undertake Adult Safeguarding Training.
It’s an exciting time here as we work to build the charity. We have been running since 2020 and are ready to build on our success and expand what we do and where. As part of that process, we are looking for an ‘Outreach Neighbourhood Support Coordinator’ to join us on the next stage of our journey.
Job overview and purpose
This post, is the outreach arm of the charity, ensuring that we remain connected with the communities, our clients and volunteers.
The primary focus for this role will be to ensure that ongoing support for clients in our parishes/city is met, working with the community to understand the needs, receiving and ‘triaging’ new referrals, client visits, coordinating the help required with our community-based volunteers, and associated administration.
More recently we have expanded the support available in the rural communities, to include Crisis Resilience support and delivery of Digital HUBs – a key part of this role is to ensure that the communities are aware of and know how to access these and our wider support services.
We are a small team, so a flexible and willing approach is key, to assist and cover each other to ensure continued delivery of support to our volunteers and clients and volunteer recruitment.
Whilst this role is focused on supporting ‘rural’ parishes, as we expand across the city, the role will be required to support and work with the GNRP team in these new areas.
Person and skills specification
You will need to be a team player, work efficiently and have relevant experience in a similar type of role, working with clients, support agencies and with an appreciation of the valuable contribution volunteers make. Our work means we are supporting a range of people over 18, and as such, sometimes we are faced with sensitive situations, which may require referral to other agencies, so a working or lived experience and understanding of social care and safe guarding, will be beneficial.
You will have good administration and computer skills, able to use Microsoft packages (Outlook email, Excel, Word essential), as well as WhatsApp and a working knowledge of Charity Log, would be a bonus.
The role is home-based, with frequent travel across Peterborough and rural locations, so a valid full driving license and access to a vehicle are essential.
We would love to hear from you, so please get in touch if you have any questions.
- To apply, please submit your application letter, explaining why you would like to do the role, clearly demonstrating how you meet the job requirements and your CV by 5pm 1st September 2026, to: [email protected]
Interviews will be held in September 2026. Thank you.
Job Types: Part-time, Fixed term contract
Pay: £13.50-£13.90 per hour
Benefits:
- Company pension
- Work from home
Work Location: Remote
