At Mitie, we are eagerly looking for passionate security enthusiasts to join our Security Guard teams nationwide for our new, exciting project with the Department for Work and Pensions (DWP). This is a fantastic opportunity to be part of a professional and dedicated team that makes a difference in communities across the United Kingdom.
Job Overview
As Security Team Leader, you'll be responsible for supporting the smooth running of security operations across the site while leading by example and maintaining the highest standards of professionalism.
You'll supervise security officers, coordinate daily activities, monitor performance, ensure compliance with site procedures, and support incident management while maintaining a strong customer-focused approach.
This is a hands-on role that combines operational security duties with team leadership.
- Ensure a safe and secure environment for the DWP staff, visitors, and property.
- Patrol the premises regularly to identify potential security threats.
- Respond effectively to emergencies or suspicious situations.
- Liaise with local law enforcement and emergency services as needed.
- Provide a high level of customer service and assist staff and visitors in any security-related matter.
- Conduct routine security checks and submit incident reports as appropriate.
- Adhere to Mitie and DWP security policies, procedures, and regulations
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To call emergency services and Communication Centre to report all incidents.
What we are looking for.
- Previous experience in a Security Supervisor, Security Team Leader, Site Lead, or similar role
- Valid SIA Licence
- Strong leadership and team management skills
- Excellent communication and stakeholder management abilities
- Experience working within a corporate, government, or high-security environment
- Strong report-writing and incident management skills
- Ability to remain calm and make decisions under pressure
- Good IT and administrative skills
