About Us
Ambience Venue Styling is the UK’s largest and leading wedding and event styling franchise. Established in 2006, we style hundreds of weddings and events each year and our experience and knowledge of the wedding and events business means that we are constantly on top of trends, new product releases and have an extensive range of styling products and props.
As an administrative and franchise support assistant, you’ll work at Head Office alongside our passionate team to assist with the day to day running of office tasks as well as remotely supporting our franchise network of almost 40 franchisees across the UK.
Our national brand has seen significant growth over the course of the last few years and we are looking for a motivated, hardworking and enthusiastic individual to join us in taking our brand and franchisees even further.
*Full training will be provided
The candidate must be willing to take on extra administrative tasks as and when required by colleagues and managers.
Hours
- A minimum of 21 hours per week. Hours to be worked across 3 days - Monday - Friday
- Closing date for applications is 24th July 2026. Please note that only successful applicants will be contacted. We'd love our new team member to join us from September 2026.
Responsibilities
- Acting as a point of contact for clients, franchisees and suppliers via email and over the phone
- Directing enquiries from clients to franchisees
- Processing invoices
- Updating office databases
- Creating client mailers
- Creating sales reports
- Data entry
- Filing and scanning of documents
- Scheduling zoom/office meetings between HO and franchisees
- To assist in the management of a number of social media accounts within our network
- Offering admin support to franchisees
- Assisting with the back office set up and launch of new franchise businesses
- Assisting with stock hire orders across the internal franchise network
- Assisting with the design of vinyl orders with the use of Canva
Essential qualifications and experience
- Formal qualifications in English and Maths (GCSE Grade C or above)
- A good understanding of ICT (Word/Excel/PowerPoint, Office 365) and marketing platforms such as Mailchimp
- Previous experience of working in an office-based environment
- Excellent customer service skills
- Excellent interpersonal skills and the ability to liaise effectively with colleagues
- Ability to work to deadlines
- Excellent organisational and time management skills with a willingness to be flexible and adapt to changing priorities
- Confident in the use of Instagram
- Experience of working with Canva preferred but not essential
- Experience of working with Mailchimp preferred but not essential
Benefits
- Free on-site parking
- Opportunity to use stock items from HO stock holding for personal celebrations/events
- Upon successful completion of your three-month probationary period, you will become eligible to join our Wellness Hours Scheme. As part of this benefit, you will receive dedicated wellness hours each month to support your health, wellbeing, and work-life balance.
If you are a motivated individual with a passion for administration and a desire to contribute to a thriving workplace, we encourage you to apply for this exciting opportunity!
Job Type: Part-time
Pay: £12.75 per hour
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
