Visodental is looking for a full-time experienced Practice Manager to join the team in the heart of Derry City. Visodental offers a full range of Cosmetic and General Dentistry services aswell as Facial Aesthetics Rejuvenating treatments.
We are a small independent clinic offering a very personalised and bespoke service for our patients. We strive to offer excellence at every step of the patients journey from the moment they enter our clinic.
The preferred candidate would have previous experience in a healthcare or in the retail/hospitality management sector however this is not essential .This is a challenging and rewarding role in a dynamic, expanding Cosmetic dental practice .We continually invest in the latest technologies to offer our patients the very best in care.
As a Practice Manager, your role will include:
- Managing front desk general duties and administration such as scheduling appointments,dealing with enquiries via telephone ,email and social media etc.
- Liaising with our service partners eg laboratories, suppliers ,referral clinics etc.
- Leading a team of support staff and rota management.
- Managing all financial transactions and accounts of the clinic.
- Gaining knowledge on all treatments and services provided at our clinic including all retail products to be able to advise patients and deal with queries.
- Promoting the treatments and services of our clinic (training will be provided).
- Ensuring weekly/monthly and quarterly targets are met.
- Management of clinical diaries.
- Managing an efficient and accurate cancellation list.
- Processing payments/ finance applications/payment plans for patients
Our ideal candidate needs to have:
- Outstanding customer service.
- Be a motivated and positive individual.
- Excellent Organisational skills and have a passion for systems
- Strong administrative skills.
- Strong computer proficiency.
- A can-do attitude.
- A Passion for patient care and attention to detail .
- Exceptional communication skills.
- Be honest and trustworthy.
Our ideal candidate must be able to :
- Multitask and work well under pressure.
- Manage compliance and meet the requirements of our regulators.
- Ensure patient satisfaction.
- Ensure the efficient running of all aspects of the clinic.
- Accurately manage the policies and procedures of the clinic.
- Be flexible to meet the needs of the practice. In turn we offer flexibility with personal commitments outside the clinic to ensure a good work/life balance.
- Take on enhanced duties within the practice as required.
We offer
- Competitive Salary BOE
- Ongoing training.
- Flexible full-time hours
- Development opportunities such as clinical management qualification.
Job Types: Permanent, Full-time
Education:
- GCSE or equivalent (preferred)
Work Location: In person
