Digital Media Manager
Reports to Digital Director
AKA is one of the world’s most successful entertainment marketing agencies, delivering full-service advertising and marketing across theatre, live entertainment, film, music, museums, galleries, events and attractions. We work with some of the UK’s leading cultural and commercial organisations.
We are looking for a Digital Media Manager to join our Digital team in our head office in the heart of London’s West End.
This role is responsible for the effective day-to-day management of digital campaigns, across Biddable, Paid Social & Display, ensuring strong delivery across planning, activation and reporting. It combines hands-on campaign management with growing ownership of client relationships, campaign performance and commercial accountability.
Key responsibilities
Campaign delivery and account management
Manage the day-to-day running of digital media accounts, ensuring accuracy across planning, activation and reporting
Work with Digital Directors to strategize, plan, and report on client campaigns
Oversee campaign execution across multiple clients, working closely with Digital Media Executives to deliver activity on time and to a high standard
Maintain accurate and up-to-date media plans and schedules, reflecting live campaign activity
Ensure reporting is delivered to deadlines, with clear and actionable performance insights
Client management and communication
Responsible for day-to-day management of Digital Media accounts including client communication, planning and accuracy across activation and reporting.
Presenting paid media strategy in client meetings, making recommendations on the best practical strategies to put in place
Managing monthly client reviews - providing insights on campaign performance
Demonstrate confidence and clarity in communicating with the team, clients and media owners
Performance and commercial responsibility
Take ownership of campaign budget management, including bookings, pacing and billing processes
Monitor performance and identify opportunities to optimise campaigns and improve results
Lead monthly campaign reviews, providing insight-driven recommendations
Ensure campaigns are delivered in a commercially effective and efficient way
Innovation and development
Stay up to date with developments in the digital media landscape and identify relevant opportunities for clients
Test and implement new approaches, platforms or formats where appropriate
Team contribution
Support and collaborate with junior team members, including line management responsibility following probation
Demonstrate a positive, proactive and professional approach within the Digital and wider Media team
Requirements
Essential
Strong understanding of the role of digital media within the wider marketing mix
2+ years’ experience in digital media (Paid Social / Biddable / Programmatic /Managed Service)
Excellent communication skills, both written and verbal
Ability to manage multiple campaigns and priorities simultaneously
Proactive mindset with a willingness to learn and develop
Desirable
Experience using reporting tools such as Google Analytics
Interest in broader media channels and cross-channel planning
Interest in arts, culture or the entertainment sector
Benefits
Fully flexible working
25 days annual leave + bank holidays (rising to 31)
Free theatre tickets
Lifeworks EAP scheme
Season ticket travel loan
Enhanced parental leave
Death in service life insurance
Ride to work scheme
