Office Administrator - 6 Months Contract
Full Time - 36.25 hours per week
Location: Rochdale
Are you an organised administrator with excellent customer service skills? Do you enjoy working in a fast-paced environment where you can make a real difference to people's lives?
Rochdale Boroughwide Housing is looking for an experienced Administrator, to join us as an Independence and Wellbeing Assistant on a 6-month contract. This is an exciting opportunity to support services that help customers maintain their independence and wellbeing, whilst delivering high-quality administrative support across a busy and customer-focused team.
This is a hybrid role with regular on-site attendance in Rochdale, therefore it is essential you currently live within a reasonable commuting distance of Rochdale.
What you'll be doing as our Administrator:
In this varied role, you'll provide essential administrative support to the Independence and Wellbeing Service, helping to ensure customers receive an efficient and professional service. Your responsibilities will include:
- Maintaining accurate records and databases
- Ordering goods and services
- Communicating with customers, colleagues and external agencies
- Supporting the wider Independence and Wellbeing team with administrative tasks
- Working collaboratively with internal teams and partners to deliver excellent customer-focused services
- Helping to ensure service standards, objectives and performance targets are achieved
What are we looking for from our Administrator?
- Strong administrative experience and an excellent attention to detail
- Excellent organisational skills and can effectively prioritise a busy workload
- Strong communication and interpersonal skills
- Good Microsoft Office (Word, Excel, Teams) and database management skills
- The ability to confidently support customers with a range of needs, including those who may be vulnerable or experiencing difficult circumstances
- The ability to build positive working relationships with colleagues, customers and partner organisations
- An adaptable and proactive approach, and able to work in a changing environment
- Pride in delivering accurate, professional work and outstanding customer service
Why join us?
This is a fantastic opportunity to gain experience within a rewarding service that directly supports customers and communities. You'll join a supportive team where your contribution will have a real impact from day one.
What do we have to offer you?
In addition to a competitive salary, you will benefit from:
- 30 days annual leave plus bank holidays (pro-rata)
- Pension scheme with employer contributions matched up to 8%; death in service benefit.
- Healthcare cashback plan, virtual GP access and subsidised gym membership.
- Employee Assistance Programme available 24/7.
- Plus more!
If interested, we encourage you to apply as soon as possible, as we review applications as they are received, therefore we may close this vacancy earlier than advertised.
Diversity, Inclusion & Belonging
RBH is committed to creating an inclusive workplace where everyone feels valued, respected and supported. We operate a Guaranteed Interview Scheme for applicants who declare a disability and meet the minimum requirements of the role.
Artificial Intelligence
We recognise that AI can be a useful tool when preparing applications. However, all information, examples and achievements included in your application must be truthful, accurate and based on your own experience.
Pay: £25,422.00 per year
Benefits:
- Free parking
- On-site parking
Application question(s):
- What is your availability to start this role?
- This is a temporary role for 6 months - can you summarise what has attracted you to apply?
Experience:
- Microsoft Word: 1 year (required)
- Microsoft Excel: 1 year (required)
- Microsoft Teams: 1 year (required)
- Microsoft Outlook: 1 year (required)
- raising purchase orders: 1 year (preferred)
Licence/Certification:
- right to work in the UK without needing sponsorship (required)
- previous administration experience (required)
Work Location: Hybrid remote in Rochdale OL16 2UP
