Essex Wildlife Trust are the county’s leading conservation charity, committed to protecting wildlife and inspiring a lifelong love of nature; and we would love you to join our committed and enthusiastic team. By 2030 we aim to protect and connect 30% of land and sea and inspire 1 in 4 people in Essex to take action for wildlife.
We have an exciting opportunity for an enthusiastic and passionate Centre Assistant to join us at our Nature Discovery Centre at Hanningfield Reservoir.
Our welcoming and friendly team at Hanningfield Reservoir provides fantastic customer service to our visitors. The centre offers a shop, café, toilets, education/community room, displays and a wide range of events.
As a Centre Assistant, the role will include serving customers in both retail and food and beverage areas, operating tills, preparing drinks and food and assisting in events. Responsibilities also include maintaining a clean and organised environment and restocking shelves. You will work closely with our dedicated staff and volunteers, who are passionate about supporting the Trust’s mission. All surplus revenue generated from our visitor centres directly funds vital conservation work across our reserves in Essex.
Working as part of a visitor centre team, the post holder will need to be a team player who can engage in a welcoming and professional way with our visitors - ensuring excellent customer service is always at the forefront.
We are looking for a friendly individual with an interest in customer service to join Essex Wildlife Trust in this visitor engagement role.
The position is a permanent role, working 15 hours per week between Monday and Sunday on a rota basis, that includes regular weekend and Bank Holiday working and some evenings for events and activities. The hourly rate for this role is £13.08 per hour.
To make an application, please complete an online application form on our website by 9:00am on Friday 28 August 2026. Interviews will be held on Monday 07 September 2026.
We reserve the right to close this advert early. Please submit your application at the earliest opportunity.
Our values are Impactful, Collaborative, United and Proactive.
Annual leave entitlement starts at 26 days per annum increasing annually to 29 days plus Bank Holidays. We provide company sick pay increasing with length of service, an employee assistance programme, a combined 8% contribution pension scheme, staff social days, colleague nomination scheme and discounts in our Nature Discovery Centres.
Essex Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we know how important diversity is, both in our natural world and amongst the people we employ. We want everyone to feel valued and empowered to contribute to our vision of “A county rich in wildlife with people connected to nature”.
As a Disability Confident employer, please make us aware you have a disability as we are committed to offering an interview that meets the minimum criteria for the post. If you require any adjustments to make our recruitment process more accessible, please make us aware.
We are proud to be an employer that supports the Armed Forces Covenant and are committed to supporting those who serve or have served in the Armed Forces, and their families. As part of this commitment, Armed Forces veterans who meet the minimum criteria for an advertised role will be guaranteed an interview.
