Luxury Host
Location: Knightsbridge, London
Pay: £18 per hour plus 12% holiday pay
Contract: Fix term contract- Temporary assignment (start end of August until 31st December) with potentials to be extend in the new year
Hours: Full-time only 40 hours per week
An Exceptional Luxury Opening Opportunity
Elite Associates Global, a leading luxury recruitment agency, is delighted to be recruiting Luxury Host to act as an experience creator for one of London’s most anticipated luxury openings within an iconic global Luxury Automotive Brand.
Our client is an iconic luxury brand with a rich heritage that is entering an exciting new chapter. As part of a bold transformation, the business is redefining the luxury client experience through innovation, elevated hospitality and a forward-thinking retail concept.
This flagship London location will play a pivotal role in bringing that vision to life- creating a destination that inspires meaningful client connections, builds lasting brand affinity and sets a new benchmark for luxury retail from day one.
This is a unique opportunity to become part of the launch team for an exclusive brand undergoing an exciting transformation into a new era of modern luxury. The new Knightsbridge destination will redefine the traditional retail experience, creating an immersive environment designed to inspire guests, strengthen client relationships and establish a new benchmark for premium brand engagement.
As an Experience Creator, you will play a key role in bringing this vision to life by delivering exceptional guest experiences from the moment visitors enter the space.
Role Overview
This role exists to deliver a warm, engaging and premium guest experience within a prestigious luxury brand destination.
As one of the first points of contact for visitors, you will play a critical role in shaping the first impression of the brand. You will welcome guests, support their journey, respond to enquiries and ensure every interaction feels considered, personalised and aligned with luxury service standards.
You will engage with a diverse range of visitors, including prospective clients, existing customers, brand enthusiasts and international guests, ensuring every person feels valued and connected to the brand experience.
Benefits
- Be part of an exciting luxury opening in Knightsbridge
- Full-time hours only (40 hours per week)
- Weekly pay
- Pension scheme
- Opportunity to gain experience within a world-renowned luxury environment
- Exposure to premium events, guest experiences and brand activations
- Potential future opportunities across luxury assignments
Responsibilities:
- Welcome all visitors with warmth, energy and professionalism
- Create a memorable first impression and deliver a premium guest journey
- Build genuine connections with guests and understand their needs
- Support visitors with enquiries, store navigation, reservations, cloakroom services and other requests
- Keep guests engaged while waiting for relevant members of the team
- Support the collection of guest information in line with agreed processes
- Maintain awareness of brand stories, product developments and relevant events
- Support front-of-house operations, events, opening activities and close-down activities where required
- Collaborate with permanent teams, agency colleagues and service partners
- Represent the brand with pride, professionalism and discretion at all times
Skills & Experience
We are looking for candidates who are passionate about delivering exceptional guest experiences in a luxury environment.
Previous experience in luxury retail, premium hospitality, hotels, private members' clubs, fine dining, automotive, aviation, or another high-end client-facing environment is highly desirable.
You will ideally have experience within one or more of the following:
- Luxury retail
- Premium hospitality
- Front-of-house guest experience
- Concierge services
- High-end events
- Premium reception or hosting
- Luxury lifestyle, fashion, automotive, hotel or private client environments
You will demonstrate:
- Excellent communication skills and confidence engaging with a broad range of guests
- Ability to build rapport quickly and create meaningful interactions
- Strong emotional intelligence and customer awareness
- A polished, professional and welcoming approach
- Experience supporting high-expectation clients or guests
- Calmness and composure in a premium environment
- Strong teamwork and collaboration skills
- Curiosity and willingness to learn about the brand, products and customer experience
- Impeccable personal presentation and professional standards
- Flexibility to support weekends, bank holidays, events and changing operational requirements
- Additional languages are desirable
Training & Requirements
Successful candidates will complete all required onboarding and training before starting assignments, including:
- Brand immersion and customer experience training
- Product familiarisation
- Site orientation
- Store operating procedures
- Health and safety requirements
- Confidentiality and data protection requirements
Recruitment Timeline
Candidate selection and interviews will take place from the beginning of August, with successful candidates expected to commence assignments from the end of August through to 31st December.
If you are passionate about luxury, hospitality and creating unforgettable guest experiences, this is an exciting opportunity to join the launch of a landmark luxury destination in London.
Due to the high volume of applications, only successful candidates will be contacted. We thank you for your interest in advance.
Pay: Up to £20.16 per hour
Benefits:
Work Location: In person
