Here at Perfect Reception we offer a multitude of services to varying businesses providing the ultimate outsourced service, we provide support for incoming calls, emails and live chat alongside outsourced lead generation and sales services. We have doubled in size over the past year and as a result we are looking for confident and lively indivuduals to join our ever growing team.
We primarily need individuals who are happy to get stuck in with our busy inbound call centre, with the options of additional duites, roles and progression being offered to the correct individual.
These duites can consist of, training, supervisory, accounting and sales roles should you posses the right enthusiasm and skill set.
We are in a postion to offer full and part time hours alongside commission and monthly incentives in addition to your monthly pay.
No experience is necessary and full training will be given.
The ideal individual would be:
- Confident
- Outgoing
- Relieable
- Punctual
- Great communication skills
- Articulate
- Ability to deal with a faced paced environment
- Ability to multitask
- Positive attitude and proactive approach
To be considered for additional duties or a Supervisory role you would need:
- Experience in either leadship or management, accounting, sales, training or HR
- A basic understanding of business growth and targets
- Experience in a customer serviced based role ideally via phone
- Exceptional written and verbal communication skills
- Strong organisational skills with a good eye for detail
- Experince in marketing and social media.
Key responsibilties for any role would include but not be limited to:
- Managing a high level of incoming calls across a variety of different businesses. This includes emails and live chats
- Maintaining a high level of customer service at all times
- Supporting and being part of our team
- Liasing with clients and managing their requests
- Marketing and ensuring growth of Perfect Reception.
We are passionate about Customer Service and employee development here at Perfect Reception so continuing training and development will be given throughout your career with us. Our offices are open 8.30am-5.30pm Monday to Friday and 9.00am-5.00pm on Saturday's, closed on Bank Holidays.
Hourly rate will be based on skill set and ability.
Pay: From £12.71 per hour
Benefits:
- Casual dress
- Company pension
Ability to commute/relocate:
- Gravesend DA12 2AX: reliably commute or plan to relocate before starting work (required)
Experience:
- Call handling: 1 year (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
