Job Summary
We are seeking a confident and professional Credit Controller to join our friendly and support team here at The Right Fuel Card. The successful candidate will be responsible for managing the organisation’s credit control processes, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients.
A bit about what you'll be doing:
- Contact customers with regards to outstanding debt via telephone and email; ensuring timely payments.
- Perform daily/weekly departmental tasks in order to ensure effective debt collection and minimise bad debt risk to the business.
- Log customer communications to ensure consistency of service and experience.
- Liaise internally with colleagues in the sales team and finance.
- Ensure timely, assertive communication in order to minimize debts.
- Monitor and manage credit exposure reports on a daily basis, in order to minimise risk.
- Process accounts for further action if/when required, such as sending accounts legal and providing required information to our legal providers.
Requirements:
- Experience in credit control / debit collection.
- Confidence dealing with customers and managing payment conversations.
- Good knowledge of Excel.
- Strong attention to detail and accuracy.
- Well organised and able to manage workload effectively.
- Comfortable working to deadlines in a fast-paced environment.
- Good communication skills, both written and verbal.
Who are we?
Founded in 2011, Right Fuel Card is a leading UK provider of fleet fuel cards, offering access to all major fuel networks, including EV charging solutions. In 2019, we joined the global Edenred Group and have since established ourselves as an independent fuel card issuer with Edenred Black. Our mission is to simplify, enhance, and optimise fuel management for businesses of all sizes, driven by a commitment to innovation, convenience, and prioritising our customer’s needs.
The Benefits – Why should I want to work at Right Fuel Card
- Quarterly bonus.
- Hybrid working - 3 days in the office, 2 days at home.
- No evenings or weekends - hours are Monday to Thursday 9am to 5pm with a 3 pm finish on Fridays.
- Holiday allowance of 26 days with an extra day’s leave per completed year, plus bank holidays.
- A day off for your birthday.
- Buy / Sell additional holiday.
- Enhanced maternity, paternity, and sick pay schemes.
- Vitality benefits, Health Shield Cash Plan, Cycle to Work Scheme & Employee Assistance Programme.
- Tech Scheme, discounts on gift cards and Refer-a-Friend initiative.
Our values:
Simplicity
- Find the smartest, most efficient way to solve problems.
Respect
- Listen with open minds, earning trust through inclusivity and collaboration.
Passion for Customers
- Deliver exceptional service to build lasting relationships.
Entrepreneurial Spirit
- Dream big, driving success for our customers and our business.
Imagination
- Innovate boldly, creating customer solutions to meet their evolving needs.
The closing date for applications for this vacancy is 26.07.2026
Pay: £26,000.00 per year
Benefits:
- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Private medical insurance
- Referral programme
- Sick pay
- Work from home
Work Location: Hybrid remote in Leeds LS1 4DW
