We are an established and busy automotive garage looking for a friendly, organised and reliable Receptionist to join our team.
You will be the first point of contact for our customers, helping to ensure they receive a professional and welcoming experience from the moment they arrive or get in touch.
The Role
Your responsibilities will include:
- Greeting customers and handling enquiries professionally
- Answering telephone calls, emails and messages
- Booking vehicles in for servicing, repairs and MOTs
- Managing customer appointments and workshop schedules
- Taking customer details and keeping records up to date
- Liaising with mechanics and the workshop team
- Handling payments and basic administrative duties
- Keeping the reception/customer area organised
- Providing customers with updates regarding their vehicles
- General office and reception duties
About You
We are looking for someone who is:
- Friendly, approachable and professional
- Well organised with good attention to detail
- Confident communicating with customers
- Reliable and punctual
- Comfortable using computers and basic office systems
- Able to work independently as well as part of a team
- Interested in the automotive industry
Previous reception, customer service or garage experience is a bonus but is not essential. Full training can be provided for the right person.
Requirements / Preferences
- Full UK driving licence preferred
- Preferably living locally to the garage
- Previous automotive or reception experience is advantageous but not required
- A positive attitude and willingness to learn are essential
Why Join Us?
You will be joining a well-established garage with a friendly team and a strong customer base, with the opportunity to develop your skills and build a long-term career within the automotive industry.
If you're organised, personable and enjoy dealing with people, we'd love to hear from you.
Pay: £25,420.00-£29,490.06 per year
Benefits:
- Company events
- Employee discount
- Free parking
- On-site parking
Work Location: In person
