An exciting opportunity has arisen for an enthusiastic and committed Administrator to provide high quality services to the community who use the Integrated Contraception and Sexual Health (iCaSH) services across Bedfordshire. Your main base will be Kings Brook, Bedford but with the expectation to provide cover at Grove View Dunstable if required.
To provide comprehensive and high-quality administrative support to the integrated contraception and sexual health service.
To ensure that joint working and close co-operation is developed and maintained with staff, both internal and external, to provide a complete and patient focused pathway.
37.5 hours per week, Monday to Friday with shifts including 8:45 - 16:45, 9:00 - 17:00 and 12:00 - 20:00. Saturday on rotation 0900-1300 with half day off in that week. Half day off per week which may vary due to staffing and clinic needs.
Should we receive a high number of applications we reserve the right to close this vacancy at any point after 3rd September 2026
To provide a comprehensive, confidential and high quality administrative and secretarial (where required) service to the iCaSH Team.
To undertake a high level of self-directed work, autonomous decision making, troubleshooting and the ability to manage sensitive information. Prioritise own day-to-day activities, including any specific requirements of the team/service.
To work collaboratively with all members of the multi-disciplinary team.
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
To have sound knowledge of the electronic patient record system, utilising the service’s electronic systems and databases to input and retrieve information.
Maintain patient information on the electronic patient record system including scanning, attaching files and other appropriate actions.
Undertake clerical/secretarial and administrative tasks required for existing service delivery and for new initiatives, priorities and innovations.
Answer telephone and face-to-face queries from patients, staff and stakeholders, providing information as requested and as per Trust guidance. Communicate information and issues to members of the multi-disciplinary team.
To provide general reception, call-handling and administrative support as required within the needs of the service and provide administrative support to members of the leadership team.
Hand out clinician prescribed or issued medicines to patients where appropriate/required and in accordance with Trust Policy.
Identify and refer to senior colleagues any young and/or vulnerable people complying with Cambridgeshire Community Services (CCS) safeguarding policies.
To maintain patient notes according to the Trust ‘Records Management Policy’ and have knowledge and experience of medical/sexual and reproductive health terminology.
